Coffee Chat with Anton Pretorius
Say hAI to ISON
Coffee Chat Video with Rod Jones and Vitul Kwatra – Offshoring to South Africa: A Smart Move
Celebration our Success at the Nedbank Annual Partnership Awards 2023-2024
Dear iSONites, We have some fantastic news to share! Our South Africa team has been honoured with outstanding perfomance awards in the Nedbank Annual Partnership Awards 2023-2024, specifically in the realm of collections. Nedbank is a leading African bank that provides transactional, corporate and investment banking services to local and global markets. Their annual awards […]
2024 CIPM International Conference and HR Oscars Awards
iSON Xperiences has been recognized at the 2024 CIPM International Conference and HR Oscars Awards in Abuja, Nigeria. The regional team’s dedication to creating a positive and supportive work environment has paid off. We’ve won following prestigious HR Oscars Awards: This award recognizes our commitment to creating a positive and supportive work environment, investing in […]
iSON Xperiences’ Commitment to Building a Sustainable and Inclusive Future

iSON Xperiences’ Commitment to Building a Sustainable and Inclusive Future Brajesh K Singh: Chief Operating Officer & Chief Sustainability Officer
iSON Xperiences partners with FICO
iSON Xperiences Will Bring FICO’s AI-Powered Customer Management Technology to Countries Across Africa Partnership will merge decisioning technology with BPO solutions DUBAI — 9 October 2024 – Global analytics software leader FICO has partnered with iSON Xperiences, the largest business process outsourcing solutions company in Africa, to bring FICO capabilities for customer management to 15 countries […]
iSON Xperiences Recognized as a Major Contender and Star Performer in Everest Group’s CXM Services PEAK Matrix® Assessment 2024 for EMEA
Dubai, UAE – 19 September– iSON Xperiences, a leading provider of customer experience management (CXM) services, is delighted to announce that it has been positioned as both a Major Contender and a Star Performer in the Everest Group CXM Services PEAK Matrix® Assessment 2024 for EMEA. This dual recognition underscores iSON Xperiences’ commitment to delivering exceptional […]
Maestros of Business Possibilities Orchestration: Fine tuning BPO the iSON Xperiences Way

Pranay Kumar: Chief Strategy Officer – iSON Xperiences Business Process Outsourcing (BPO) can be traced back as far as the 19th century. Fast forward to the late 20th century, in the 60’s and 70’s, spurred by Kodak’s outsourcing success, other organizations followed suit, albeit at this time near-shore or domestic in nature.  In the 80’s and 90’s […]
iSON Xperiences Wins BPO Company of the Year Award in Ghana
We’re excited to share some fantastic news! iSON Xperiences has been named BPO Company of the Year at the prestigious Ghana – West Africa Business Excellence Awards. These awards recognize outstanding businesses and individuals across the region. Winning this award is a huge accomplishment and a true testament to all your hard work and dedication. The Ghana – […]