CX & BPO Services

Telecoms

CONNECTIVITY SUPPORT XCELLENCE

BPO Services in Telecom Industry

We help telecom organisations to move from transactional processing to customer lifecycle management (CLM), enabling monitoring and reduction of cost per customer while increasing ARPU & retention.

CONNECTIVITY SUPPORT XCELLENCE

Choose iSON for your telecom process outsource needs

Internet service providers (ISP), companies with social media services, and app-making firms are propelling telecom companies to persistently progress into new business models and creative offerings to boost customer experience and minimize customer churn.

With end-to-end business process management (BPM) services, iSON Xperiencets enables telecom companies to develop and grow their value chain while dealing with the upcoming challenges.

However, in the new digital arena, holding on to new customers or gaining new ones can be a challenge. Businesses struggle to monetize value-added services from customers accustomed to free Internet content.

Our solutions deliver the best business value through the accurate blend of technology, analytics, domain, and process expertise that allows our clients to attain cost efficiencies and run sustainable growth strategies smoothly.

BENEFITS

Comprehensive BPO service offerings

  • Improved customer acquisition and increased market share
  • Enhanced customer satisfaction and increased customer retention
  • Reduced costs and improved profitability
  • Improved cash inflow and maximized revenue generation and reduced churn

PROVEN SUCCESS, OVER TIME

iSON Xperiences Case Studies

Electrolux • Appliances
Optimising Operations

Discover how we boosted
efficiency by 2,054%

ADDITIONAL BENEFITS

Telecom process outsource X-factor

iSON Xperiences enhances the telecom industry with cost-efficient BPO services, improved productivity, and a flexible global delivery network, ensuring access to top skills and services at competitive prices.

Value Adds

At iSON, we offer tailored BPO services for the telecom sector, enhancing operations and customer experiences to keep your business connected and competitive.

Affordable &
Scalable Results

At iSON, we offer tailored BPO services for the telecom sector, enhancing operations and customer experiences to keep your business connected and competitive.

Global Delivery Model

At iSON, we offer tailored BPO services for the telecom sector, enhancing operations and customer experiences to keep your business connected and competitive.

CLIENT PARTNERSHIPS

Our clients

Let's start a conversation

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