Verticals

Media & Entertainment BPO Services

We offer customer lifecycle management services to media and entertainment companies. Our bouquet of services are built to deliver enhanced brand loyalty and maximize share of wallet. We have been serving global media and entertainment companies successfully for over a decade.

  • Our Entertainment and Gaming publishing clients partner with us to
  • Leverage customer support as a marketing tool
  • Engage customers with their brand for enhanced retention
  • Maximize customer experience
  • Improve satisfaction and encourage repeat purchase
  • Recognize trends and identify issues early for proactive resolution

Specialised Services

  • Customer On-boarding
  • Campaign Management
  • Customer Care
  • Technical Support
  • Social Media Management

We offer BPO and BPM services for the media and entertainment industry

Do you know media & entertainment is an industry that is run by digitalization supported with the advertising industry and arising customer requirement? Well, to be precise, distributing, sharing, and producing motion pictures, famous television programs, usual commercials, online streaming content, music, audio recordings, broadcast, radio, book publishing, along with video games, this specific industry fulfills the need/requirement of their audiences. As per a report by Price Waterhouse Coopers, the media and entertainment industry in the US is calculatedly more than 700 billion markets that consist of 33% of the Media & Entertainment industry all across the globe. Apart from this, this ever-mounting industry needs BPO and BPM support services for advanced focus on their accomplishment. Moreover, cable and broadcasting companies, design, advertising, production, and up-to-date media / digital media companies including film, music, gaming, and other entertainment studios; publishing companies, etc. will also bear fruitful results from business process outsourcing solutions.

Looking for BPO and BPM services for Entertainment and media companies?

Are you on a hunt to find a contact center service provider rendering BPO and BPM services for media companies, you are at the right place! Business process outsourcing will produce a quantifiable hit on media & entertainment businesses. Also, move from bodily to digital BPO service providers give chances with newer revenue-generating services for the media & entertainment industry. With the latest distribution channels, unions & addition and creative purchasing specimen, BPO and BPM services will draw up the latest digital content strategies for fast and accurate enhancement of procedures & revenue. With the help of operative effective guidance and as a leading contact center service provider, BPO and BPM services will offer solutions that ideally meet the needs and requirements of the media & entertainment industry/companies.

Media and entertainment BPO outsourcing services at iSON Xperiences!

Back office BPO services

Are you facing severe issues in handing back-end processes and concerned with time usage, effort, and cost to fulfill this important need? Well, if yes, all your problems might come to an end, as our back-office BPO services can lead your enterprise/ organization/firm/company in a great direction with extraordinary revenue & management of processes. And this is not all that we offer as we also allow you to focus on your main business and eventually you can save on your money, time & hard work that is needed to hiring, training and sustaining an in-house squad of back-office operations professionals.

Call center outsourcing services

We assist you in fulfilling the gap between your brand and your clients. Because our call center outsourcing services are capable to boost your sales and improve your conversion rates by a fixed percentage. Additionally, we deliver real-time reporting & recording facilities as our multi-channel call centers render services to companies irrespective of their size (be it small or big). Our services at iSON Xperiences sweep from cloud contact services, order-taking services to answering services as per your demands or needs. With unyielding service, we can deliver your customer's exceptional attention.

Contact us today!

If you are looking for BPO and BPM services for media and entertainment companies in countries like Egypt, Africa, and Kenya, feel free to contact us. Let’s take this partnership ahead!