Human Resources
Outsourced Services
We manage the mundane while you create HR value
The continuum of services in the HR space seamlessly occupies the Business Process Outsourcing (BPO) space.
Services »
Introduction
We help companies reduce their HR burden
As a significant, sophisticated and strategic outsourcing player, iSON Xperiences’ role is to provide end-to-end HR solutions supporting our clients HR function. We manage employee’s operations with greater efficiency and at a reduced cost, with different billing models suited to each client. This allows your company’s core resources to focus on strategic initiatives rather than transactional HR activities.
Our bespoke tech-enabled offering spans:
- Life Cycle Management for end-to-end competency across the employee lifecycle
- Knowledge Transfer and Management
- Strategic Learning Design including Training Needs Identification (TNI), Competency Framework Development, and Talent Management
- Developing Learning Tools and Processes for a competency oriented ecosystem, pertaining to: On the Job (OJT) modules, Ready Reckoners, Assessments and more…
Keywords
reference checks | regulatory reporting | personal effectiveness | development programs | payroll processing
Estimated Read Time
5 minutes
HR delivery and governance activities under our care to create maximum business impact
Our advanced technology capabilities together with our well-structured, knowledgable and skilled HR team with high proficiency in HR management deliverables afford our clients a comprehensive offering including:
Recruitment and selection processing:
We take the sweat of finding the right person for the right job from your HR team
- Determining the client’s recruitment requirements and job specifications
- Searching the best candidate
- Pre-screening potential candidates
- Evaluating shortlisted profiles and reference checking
- Managing the client interview
- Communicating with candidates
Assessment execution:
It is about both aptitude and attitude. Our assessment solutions measure your candidate’s communication and functional skills as well as behavioural, and cultural fit including:
- Language proficiency
- Cognitive ability
- Analytic reasoning and quantitative aptitude
- Overall job fitment
- Customer service orientation
Contracting pre-onboarding and onboarding:
With the right candidates selected, we onboard them contractually and offer induction regarding the company’s policies and procedures, culture and “way of work”.
Role-specific training is aligned to our client’s key deliverables, performance measures, milestones and deadlines to ensure the candidate can thrive in their new role.
Payroll processing and services:
Together with our workforce management offering, and our proprietary payroll processing we execute and manage:
- Contractor payments
- Records of service
- Time and attendance
- Incentive plans
- Benefits management
Watertight HR compliance and regulatory reporting:
The HR function has a heavy burden and duty-bound to fulfil routine compliance and regulatory reporting relevant to the jurisdiction where they operate. Our HR Business Process Outsourcing (BPO) centres are equipped to offer our client’s a watertight compliance regime spanning:
- Statutory compliance
- Regulatory compliance
- Contractual compliance
- Union compliance
- Technology compliance
- Internal compliance
- Training compliance
- Workplace compliance
- Health and Safety compliance
Learning and development:
iSON Xperience’s iLearn management system is a flagship solution. It is an adaptive training process which enables capability, and institutes knowledge management across your business. The iLearn solution encompasses:
- Design and development of new e-learning and blended learning programs including:
- Online self-directed training
- Knowledge assessment
- Live training and meeting support platforms, including live chats with supervisors and trainers
- Design and development of content and training materials
- Training analytics to determine opportunities for improvement
- Data repositories of course materials and supplementary tools for learners
- Advanced tracking and administration of skills development interventions including certification and individual development programs (IDP)
- Training effectiveness evaluation through analytics
Our Programs
Our popular tried and tested Personal Effectiveness, Managerial Effectiveness, and Leadership Development Programs are available in English, Arabic, Swahili and Hindi and include:
- Personal Effectiveness
- Communication Skills
- Time Management
- Emotional Intelligence
- Executive Presence
- Team Building
- Conflict Management
- Coaching and Feedback
- Finance for Non-Finance
- Project Management
- The Burn to Lead
- Decision Making
- Strategic Management
- Entrepreneurial Mind-set
- Execution Skills
- TNI and Gap Analysis
- TTT and Decision Certification
- Individual and Group Assessments
- Sales and Collections Expertise
- Service Optimisation
PRODUCT TESTIMONIALS
What our customers say
“I just finished my computer science course with Newpalace University and not only have I been placed in the company of my choice, I also have a deep understanding of the subjects”
Renata Glem
Technology Analyst , Google
Recommended Content
We recommend exploring our additional blog posts, case study and press release content.
To learn more about iSON Xperiences contact a regional expert today
Human Resources
Outsourced Services
We manage the mundane while you create HR value
The continuum of services in the HR space seamlessly occupies the Business Process Outsourcing (BPO) space.
Keywords
reference checks | regulatory reporting | personal effectiveness | development programs | payroll processing
Estimated Read Time
5 minutes
Introduction
We help companies reduce their HR burden
As a significant, sophisticated and strategic outsourcing player, iSON Xperiences’ role is to provide end-to-end HR solutions supporting our clients HR function. We manage employee’s operations with greater efficiency and at a reduced cost, with different billing models suited to each client. This allows your company’s core resources to focus on strategic initiatives rather than transactional HR activities.
Our bespoke tech-enabled offering spans:
- Life Cycle Management for end-to-end competency across the employee lifecycle
- Knowledge Transfer and Management
- Strategic Learning Design including Training Needs Identification (TNI), Competency Framework Development, and Talent Management
- Developing Learning Tools and Processes for a competency oriented ecosystem, pertaining to: On the Job (OJT) modules, Ready Reckoners, Assessments and more…
HR delivery and governance activities under our care to create maximum business impact
Our advanced technology capabilities together with our well-structured, knowledgable and skilled HR team with high proficiency in HR management deliverables afford our clients a comprehensive offering including:
Recruitment and selection processing:
We take the sweat of finding the right person for the right job from your HR team
- Determining the client’s recruitment requirements and job specifications
- Searching the best candidate
- Pre-screening potential candidates
- Evaluating shortlisted profiles and reference checking
- Managing the client interview
- Communicating with candidates
Assessment execution:
It is about both aptitude and attitude. Our assessment solutions measure your candidate’s communication and functional skills as well as behavioural, and cultural fit including:
- Language proficiency
- Cognitive ability
- Analytic reasoning and quantitative aptitude
- Overall job fitment
- Customer service orientation
Contracting pre-onboarding and onboarding:
With the right candidates selected, we onboard them contractually and offer induction regarding the company’s policies and procedures, culture and “way of work”.
Role-specific training is aligned to our client’s key deliverables, performance measures, milestones and deadlines to ensure the candidate can thrive in their new role.
Payroll processing and services:
Together with our workforce management offering, and our proprietary payroll processing we execute and manage:
- Contractor payments
- Records of service
- Time and attendance
- Incentive plans
- Benefits management
Watertight HR compliance and regulatory reporting:
The HR function has a heavy burden and duty-bound to fulfil routine compliance and regulatory reporting relevant to the jurisdiction where they operate. Our HR Business Process Outsourcing (BPO) centres are equipped to offer our client’s a watertight compliance regime spanning:
- Statutory compliance
- Regulatory compliance
- Contractual compliance
- Union compliance
- Technology compliance
- Internal compliance
- Training compliance
- Workplace compliance
- Health and Safety compliance
Learning and development:
iSON Xperience’s iLearn management system is a flagship solution. It is an adaptive training process which enables capability, and institutes knowledge management across your business. The iLearn solution encompasses:
- Design and development of new e-learning and blended learning programs including:
- Online self-directed training
- Knowledge assessment
- Live training and meeting support platforms, including live chats with supervisors and trainers
- Design and development of content and training materials
- Training analytics to determine opportunities for improvement
- Data repositories of course materials and supplementary tools for learners
- Advanced tracking and administration of skills development interventions including certification and individual development programs (IDP)
- Training effectiveness evaluation through analytics
Our Programs
Our popular tried and tested Personal Effectiveness, Managerial Effectiveness, and Leadership Development Programs are available in English, Arabic, Swahili and Hindi and include:
- Personal Effectiveness
- Communication Skills
- Time Management
- Emotional Intelligence
- Executive Presence
- Team Building
- Conflict Management
- Coaching and Feedback
- Finance for Non-Finance
- Project Management
- The Burn to Lead
- Decision Making
- Entrepreneurial Mind-set
- Execution Skills
- TNI and Gap Analysis
- TTT and Decision Certification
- Individual and Group Assessments
- Sales and Collections Expertise
- Service Optimisation
To learn more about iSON Xperiences contact a regional expert today
