Skip to content
iSON-Logo.jpg
  • Home
        • Customer Lifecycle Management

          Strategies of building value
          for customer retention

        • CX Consulting & Design

        • Digital CX Capabilities

  • Offshore CX
  • Careers
  • Contact Us

Strategies of building value
for customer retention

Quick Links

iSON Foundation

iSON Careers Portal

Cookies Policy

Data Privacy Policy

Code of Conduct

Legal Notice

Edit Template

STEP ONTO OUR WINNING PATHWAY

Xploring opportunities

What does it take to serve our blue chip clients spanning Telecom, Banking and Finance, Broadcasting and Entertainment, Retail and E-Commerce, Government, Travel, Leisure and Utilities?

  • Over a decade of ambitious expert leadership
  • 18 000+ talented and skilled employees
  • A presence in 19 countries
  • Capability to communicate in over 40 languages across time zones
  • 35 operational sites
  • With over 500 million customers under our watch
  • DROP YOUR DETAILS

    We'd love to hear from you

    Leave your contact information in the box below and our team of experts will get in touch with you. Your information will be used for internal purposes only and will not be shared with any parties outside iSON Xperiences.

    "How can we help you?"

    Let us design your bespoke solutions, to nurture your customers with a seamless value proposition to deliver on your brand promise.

    Email Us

    hello@isonxperiences.com

    Our Locations

    We are uniquely positioned to deliver tailored customer experience solutions across more than 19 countries globally, including Africa and India. Tap on the locations below to view our range of locations and to find an office closest to you.

    Umhlanga

    2 Park Lane, Liberty building, Umhlanga, 4321

    Mount Edgecombe

    Block A, illovo park, 1 Montgomery Drive, 
    Mount Edgecombe, 4300

    iSON XPERIENCES

    Kwazulu-Natal

    Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

    Ph: +226 25410109
    jaspal.khalsa@isonxperiences.com

    Umhlanga

    2 Park Lane, Liberty building, Umhlanga, 4321

    Mount Edgecombe

    Block A, illovo park, 1 Montgomery Drive, Mount Edgecombe, 4300

    iSON XPERIENCES

    Kwazulu-Natal

    Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

    Cape Town

    Ground Floor, Oceana House, 25 Jan Smuts Street, 
    Foreshore, Cape Town, 8001

    iSON XPERIENCES

    Cape Town

    Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

    Ph: +226 25410109
    jaspal.khalsa@isonxperiences.com

    Cape Town

    Ground Floor, Oceana House, 25 Jan Smuts Street, Foreshore, Cape Town, 8001

    iSON XPERIENCES

    Cape Town

    Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

    Gqeberha

    4 Front Office Park, 63 Worraker Street, 
    Newton Park, Gqeberha (Port Elizabeth)

    iSON XPERIENCES

    Gqeberha

    Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

    Ph: +226 25410109
    jaspal.khalsa@isonxperiences.com

    Gqeberha

    4 Front Office Park, 63 Worraker Street, Newton Park, Gqeberha (Port Elizabeth)

    iSON XPERIENCES

    Gqeberha

    Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

    Randburg

    10 Phillips Street, Randburg, Gauteng

    iSON XPERIENCES

    Johannesburg

    Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

    Ph: +226 25410109
    jaspal.khalsa@isonxperiences.com

    Randburg

    10 Phillips Street, Randburg, Gauteng

    iSON XPERIENCES

    Johannesburg

    Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

    Site 1

    Fedha Plaza, 2nd Floor, Mpaka Road, Westlands

    Site 2

    Red Commercial Building, Mombasa Road

    Site 3

    Gateway Park, Mombasa Road, 7th Floor

    iSON XPERIENCES

    Kenya

    iSON has been in contact centre operations in Kenya since February 2011 and has the best call centre in Kenya. For a leading African telecom client, iSON provides Inbound Customer Service, mobile money, Inbound-Dealer Helpdesk, Outbound Sales, Retention and customer Health check, Back-Office, Social Media care, KYC, W.COM-Mailbox, Data Cleanup services, switchboard services, we have more than 100 staff employed in our call centre in Kenya. Besides Telecom, we serve automobile clients.

    Ph: +226 25410109
    jaspal.khalsa@isonxperiences.com

    Site 1

    Fedha Plaza, 2nd Floor, Mpaka Road, Westlands

    Site 2

    Red Commercial Building, Mombasa Road

    Site 3

    Gateway Park, Mombasa Road, 7th Floor

    iSON XPERIENCES

    Kenya

    iSON has been in contact centre operations in Kenya since February 2011 and has the best call centre in Kenya. For a leading African telecom client, iSON provides Inbound Customer Service, mobile money, Inbound-Dealer Helpdesk, Outbound Sales, Retention and customer Health check, Back-Office, Social Media care, KYC, W.COM-Mailbox, Data Cleanup services, switchboard services, we have more than 100 staff employed in our call centre in Kenya. Besides Telecom, we serve automobile clients.

    Site 1

    Faykat tower, 6th Floor, Kinondoni Morocco, Dar-es-salaam

    Site 2

    Mlimani City Park, Block No 4, Ground floor, Dar-es-salaam

    Site 3

    Zuku House NO. 15, Touch Lane Masaki, Dar-es-salaam

    iSON XPERIENCES

    Tanzania

    iSON has been in contact centre operations in Tanzania since March 2011. For two leading Africa-based telecom clients, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management, Social Media care, eKYC, and Data Cleanup services. We have close to 330 staff employed in our contact centre service delivery centres. Besides 3 Telecom companies, a leading Media/DTH company is also our client in Tanzania.

    Ph: +226 25410109
    jaspal.khalsa@isonxperiences.com

    Site 1

    Faykat tower, 6th Floor, Kinondoni Morocco, Dar-es-salaam

    Site 2

    Mlimani City Park, Block No 4, Ground floor, Dar-es-salaam

    Site 3

    Zuku House NO. 15, Touch Lane Masaki, Dar-es-salaam

    Umhlanga

    2 Park Lane, Liberty building, Umhlanga, 4321

    Mount Edgecombe

    Block A, illovo park, 1 Montgomery Drive, Mount Edgecombe, 4300

    iSON XPERIENCES

    Tanzania

    iSON has been in contact centre operations in Tanzania since March 2011. For two leading Africa-based telecom clients, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management, Social Media care, eKYC, and Data Cleanup services. We have close to 330 staff employed in our contact centre service delivery centres. Besides 3 Telecom companies, a leading Media/DTH company is also our client in Tanzania.

    Site 1

    Kwacha Pension House, Church Road, 1st Floor, Lusaka

    Site 2

    Sunshare Building, Katima Mulilo Road, 4th Floor, Lusaka

    Site 3

    Godfrey House, Longolongo Road, 7th Floor, Lusaka

    iSON XPERIENCES

    Zambia

    iSON has been in contact centre operations in Zambia since August 2015. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services. We have close to 400 staff employed in our service delivery operations.

    Ph: +226 25410109
    jaspal.khalsa@isonxperiences.com

    Site 1

    Kwacha Pension House, Church Road, 1st Floor, Lusaka

    Site 2

    Sunshare Building, Katima Mulilo Road, 4th Floor, Lusaka

    Site 3

    Godfrey House, Longolongo Road, 7th Floor, Lusaka

    iSON XPERIENCES

    Zambia

    iSON has been in contact centre operations in Zambia since August 2015. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services. We have close to 400 staff employed in our service delivery operations.

    Site 1

    Capstone Building, 5th Floor, 
    Woreda 08, Lideta, Addis Ababa

    iSON XPERIENCES BPO

    Ethiopia

    iSON has been in contact centre operations in Ethiopia hosted in Addis Ababa. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services.

    Ph: +226 25410109
    jaspal.khalsa@isonxperiences.com

    Site 1

    Capstone Building, 5th Floor, Woreda 08, Lideta, Addis Ababa

    iSON XPERIENCES

    Ethiopia

    iSON has been in contact centre operations in Ethiopia hosted in Addis Ababa. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services.

    Site 1

    Petroda House, Area 4, 
    Kamuzu Central Roundabout, Lilongwe

    Site 2

    Area 12, near Total Land Care Offices, 
    Lilongwe

    iSON XPERIENCES BPO

    Malawi

    iSON has been in contact centre operations in Malawi since July 2017. For a strong Africa-based telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, Social Media care, eKYC, Data Cleanup services. We have close to 120 staff employed in our contact centre service delivery.

    Ph: +226 25410109
    jaspal.khalsa@isonxperiences.com

    Site 1

    Petroda House, Area 4, Kamuzu Central Roundabout, Lilongwe

    Site 2

    Area 12, near Total Land Care Offices, Lilongwe

    iSON XPERIENCES

    Malawi

    iSON has been in contact centre operations in Malawi since July 2017. For a strong Africa-based telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, Social Media care, eKYC, Data Cleanup services. We have close to 120 staff employed in our contact centre service delivery.

    Site 1

    Barclays Park, Block 3 Industrial, 
    Plot 50628, East wing, Gaborone

    iSON XPERIENCES

    Botswana

    iSON has been in contact centre operations in Botswana since November 2015. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services. We have close to 50 staff employed in our service delivery operations.

    Ph: +226 25410109
    jaspal.khalsa@isonxperiences.com

    Site 1

    Barclays Park, Block 3 Industrial, Plot 50628, East wing, Gaborone

    iSON XPERIENCES

    Botswana

    iSON has been in contact centre operations in Botswana since November 2015. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services. We have close to 50 staff employed in our service delivery operations.

    Site 1

    Floor 2 & 3, Lourdel Towers, Plot 1, 
    Lourdel Road, Nakasero, Kampala

    iSON XPERIENCES

    Uganda

    iSON has been in contact centre operations in Uganda since February 2013. For a leading Africa-based telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, Social Media care, eKYC, and Data Cleanup services. We have over 220 staff employed in our contact centre service delivery. Besides Telecom, we serve various other industries like Media/DTH, Technology, Education in Uganda.

    Ph: +226 25410109
    jaspal.khalsa@isonxperiences.com

    Site 1

    Floor 2 & 3, Lourdel Towers,Plot 1, Lourdel Road, Nakasero, Kampala

    iSON XPERIENCES

    Uganda

    iSON has been in contact centre operations in Uganda since February 2013. For a leading Africa-based telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, Social Media care, eKYC, and Data Cleanup services. We have over 220 staff employed in our contact centre service delivery. Besides Telecom, we serve various other industries like Media/DTH, Technology, Education in Uganda.

    Site 1

    Plot No 120 baulevard de L’Umuganda,
     Bodifa Mercy House, Kimihurura, Kigali

    iSON XPERIENCES

    Rwanda

    iSON has been in contact centre operations in Rwanda since 29th March 2013. For three famous Africa-based telecom clients, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management, Social Media care, eKYC, Data Cleanup services. We have over 220 staff employed in our contact centre service delivery centres. In Rwanda, iSON BPO has completely dominated the market with all the leading telecom companies as our clients.

    Ph: +226 25410109
    jaspal.khalsa@isonxperiences.com

    Site 1

    Plot No 120 baulevard de L’Umuganda, Bodifa Mercy House, Kimihurura, Kigali

    iSON XPERIENCES

    Rwanda

    iSON has been in contact centre operations in Rwanda since 29th March 2013. For three famous Africa-based telecom clients, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management, Social Media care, eKYC, Data Cleanup services. We have over 220 staff employed in our contact centre service delivery centres. In Rwanda, iSON BPO has completely dominated the market with all the leading telecom companies as our clients.

    Site 1

    3rd Floor, Old Kingsway Building, 
    Opposite Radio Nigeria, Dugbe, Ibadan, Oyo State

    Site 2

    10, Adama Bola Sa’adu Building Ahmadu Bello way
    GRA Ilorin, Kwara State

    Site 3

    11A Engineering Close, 
    Victoria Island, Lagos

    iSON XPERIENCES

    Nigeria

    iSON has been in contact centre operations in Nigeria since June 2011. For two leading Africa-based telecom clients, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management, Social Media care, eKYC, and Data Cleanup services. We have close to 1400 staff employed in our contact centre service delivery centres. 2 of the centres are in Ibadan and one each in Abeokuta and Ilorin.

    Ph: +226 25410109
    jaspal.khalsa@isonxperiences.com

    Site 1

    3rd Floor, Old Kingsway Building, Opposite Radio Nigeria, Dugbe, Ibadan, Oyo State

    Site 2

    10, Adama Bola Sa’adu Building Ahmadu Bello way GRA Ilorin, Kwara State

    Site 3

    11A Engineering Close, Victoria Island, Lagos

    iSON XPERIENCES

    Nigeria

    iSON has been in contact centre operations in Nigeria since June 2011. For two leading Africa-based telecom clients, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management, Social Media care, eKYC, and Data Cleanup services. We have close to 1400 staff employed in our contact centre service delivery centres. 2 of the centres are in Ibadan and one each in Abeokuta and Ilorin.

    Site 1

    BP 5578 Ouagadougou 01, Burkina Faso

    iSON XPERIENCES

    Burkina Faso

    iSON has been in contact centre operations in Burkina Faso since June 2011. For a leading Africa-based telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, Social Media care, eKYC, and Data Cleanup services. We have close to 90 staff employed in our contact centre service delivery.

    Ph: +226 25410109
    jaspal.khalsa@isonxperiences.com

    Site 1

    BP 5578 Ouagadougou 01, Burkina Faso

    iSON XPERIENCES

    Burkina Faso

    iSON has been in contact centre operations in Burkina Faso since June 2011. For a leading Africa-based telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, Social Media care, eKYC, and Data Cleanup services. We have close to 90 staff employed in our contact centre service delivery.

    Site 1

    LBDI Building Tubman Boulevard Congo Town 
    Montserrado County Monrovia

    iSON XPERIENCES

    Liberia

    iSON has been in contact centre operations in Liberia since August 2015. For a big African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services. We have close to 15 staff employed in our service delivery operations.

    Ph: +226 25410109
    jaspal.khalsa@isonxperiences.com

    Site 1

    LBDI BUILDING Tubman Boulevard Congo Town Montserrado County Monrovia

    iSON XPERIENCES

    Liberia

    iSON has been in contact centre operations in Liberia since August 2015. For a big African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services. We have close to 15 staff employed in our service delivery operations.

    Niamay

    B.P. 12131, Niamay, Niger

    iSON XPERIENCES

    Niger

    iSON has been in contact centre operations in Niger. For two leading Africa-based telecom clients, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management, Social Media care, eKYC, and Data Cleanup services.

    Ph: +226 25410109
    jaspal.khalsa@isonxperiences.com

    Niamay

    B.P. 12131, Niamay, Niger

    iSON XPERIENCES

    Niger

    iSON has been in contact centre operations in Niger. For two leading Africa-based telecom clients, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management, Social Media care, eKYC, and Data Cleanup services.

    Site 1

    off DVLA Office Tema, Ghana

    Site 2

    3rd Floor, Adnan Height, Harbour Roundabout, Tema Ghana

    iSON XPERIENCES

    Ghana

    iSON has been in contact centre operations in Ghana since November 2015. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services. We have close to 400 staff employed in our service delivery operations.

    Ph: +226 25410109
    jaspal.khalsa@isonxperiences.com

    Site 1

    off DVLA Office Tema, Ghana

    Site 2

    3rd Floor, Adnan Height, Harbour Roundabout, Tema Ghana

    iSON XPERIENCES

    Ghana

    iSON has been in contact centre operations in Ghana since November 2015. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services. We have close to 400 staff employed in our service delivery operations.

    Site 1

    17B Al Ahram st., ElKorba, Heliopolis, Cairo, Egypt

    Site 2

    Tatbekyeen Tower-Abbasia Square

    Site 3

    Togaryeen Tower, Abbasia

    iSON XPERIENCES

    Cairo

    iSON has acquired Wasla Outsourcing in Egypt. Wasla is an established name in Outbound Offshore Contact Centre specialising in sales campaigns focused on Telecommunications, Energy, HRO, and Financial Services sectors. We have deployed a 3000 dedicated team in our call centre in Egypt, based in Egypt – passionate about customer service and dedicated to exceeding expectations on service delivery. Cairo hosts three of the four call centre sites running in Egypt.

    Ph: +226 25410109
    jaspal.khalsa@isonxperiences.com

    Site 1

    17B Al Ahram st., ElKorba, Heliopolis, Cairo, Egypt

    Site 2

    Tatbekyeen Tower-Abbasia Square

    Site 3

    Togaryeen Tower, Abbasia

    iSON XPERIENCES

    Cairo

    iSON has acquired Wasla Outsourcing in Egypt. Wasla is an established name in Outbound Offshore Contact Centre specialising in sales campaigns focused on Telecommunications, Energy, HRO, and Financial Services sectors. We have deployed a 3000 dedicated team in our call centre in Egypt, based in Egypt – passionate about customer service and dedicated to exceeding expectations on service delivery. Assuit hosts one of the four call centre sites running in Egypt.

    Site 1

    New Assuit, Silicon Park, Assuit

    iSON XPERIENCES

    Assuit

    iSON has acquired Wasla Outsourcing in Egypt. Wasla is an established name in Outbound Offshore Contact Centre specialising in sales campaigns focused on Telecommunications, Energy, HRO, and Financial Services sectors. We have deployed a 3000 dedicated team in our call centre in Egypt, based in Egypt – passionate about customer service and dedicated to exceeding expectations on service delivery. Assuit hosts one of the four call centre sites running in Egypt.

    Ph: +226 25410109
    jaspal.khalsa@isonxperiences.com

    Site 1

    New Assuit, Silicon Park, Assuit

    iSON XPERIENCES

    Assuit

    iSON has acquired Wasla Outsourcing in Egypt. Wasla is an established name in Outbound Offshore Contact Centre specialising in sales campaigns focused on Telecommunications, Energy, HRO, and Financial Services sectors. We have deployed a 3000 dedicated team in our call centre in Egypt, based in Egypt – passionate about customer service and dedicated to exceeding expectations on service delivery. Assuit hosts one of the four call centre sites running in Egypt.

    Dehradun

    Zones 2110 – 2140, Doon Express Business Park, 
    Opp. Transport Nagar, Saharanpur Road

    iSON XPERIENCES

    Dehradun

    Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

    Ph: +226 25410109
    jaspal.khalsa@isonxperiences.com

    Dehradun

    Zones 2110 – 2140, Doon Express Business Park, Opp. Transport Nagar, Saharanpur Road

    iSON XPERIENCES

    Dehradun

    Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

    Bangalore

    H 208 36/5, Hustlehub Tech Park, 
    Somasundarapalya Main Rd, 
    adjacent 27th Main Road, Haralukunte Village, 
    Sector 2, HSR Layout, Bengaluru, Karnataka 560102

    iSON XPERIENCES

    Bangalore

    Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

    Ph: +226 25410109
    jaspal.khalsa@isonxperiences.com

    Bangalore

    H 208 36/5, Hustlehub Tech Park, 
    Somasundarapalya Main Rd, 
    adjacent 27th Main Road, Haralukunte Village, 
    Sector 2, HSR Layout, Bengaluru, Karnataka

    iSON XPERIENCES

    Bangalore

    Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

    Chennai

    143 IIFL Tower, MGR Main Road, 
    Kandancavadi, Perungudi, Tamil Nadu

    iSON XPERIENCES

    Chennai

    Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

    Ph: +226 25410109
    jaspal.khalsa@isonxperiences.com

    Chennai

    143 IIFL TOWER, MGR MAIN ROAD, KANDANCAVADI, PERUNGUDI, Tamil Nadu

    iSON XPERIENCES

    Chennai

    Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

    Vadodara

    3rd/4th Floor, Wing – E, Siddharth Excellence, 
    Beside Sevashray Society, Opp.Pancham icon, Vasna Road

    iSON XPERIENCES

    Vadodara

    Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

    Ph: +226 25410109
    jaspal.khalsa@isonxperiences.com

    Vadodara

    3rd/4th Floor,
    Wing – E, Siddharth Excellence, Beside Sevashray Society, Opp.Pancham icon, Vasna Road

    iSON XPERIENCES

    Vadodara

    Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

    Noida

    A-14 and 15, Sector-16, Noida, Gautam Buddha Nagar, Uttar Pradesh

    iSON XPERIENCES

    Noida

    Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

    Ph: +226 25410109
    jaspal.khalsa@isonxperiences.com

    Noida

    A-14 AND 15, SECTOR-16, NOIDA, Gautam Buddha Nagar, Uttar Pradesh

    iSON XPERIENCES

    Noida

    Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

    Kochi

    14/305 Arya Bhangy Building, Main NH 47,
    Kalamassery Junction, Aluva, Ernakulam, Kerala

    iSON XPERIENCES

    Kochi

    Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

    Ph: +226 25410109
    jaspal.khalsa@isonxperiences.com

    Kochi

    14/305 ARYA BHANGY BUILDING, MAIN NH 47,
    KALAMASSERY JUCTION, ALUVA, Ernakulam, Kerala,

    iSON XPERIENCES

    Kochi

    Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

    London

    8 Devonshire Square, London EC2M 4YJ

    iSON XPERIENCES

    United Kingdom

    Our rapidly expanding BPO and CX Management operations in the UK currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

    Ph: +226 25410109
    jaspal.khalsa@isonxperiences.com

    London

    8 Devonshire Square, London EC2M 4YJ

    iSON XPERIENCES

    United Kingdom

    Our rapidly expanding BPO and CX Management operations in the UK currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

    Dubai

    37th Floor, 3704B,
    Business Central Towers B,
    Al Sufuoh 2, Dubai Media City Dubai

    iSON XPERIENCES

    Dubai

    Our rapidly expanding BPO and CX Management operations worldwide are monitored and quality maintained by our head advisors in Dubai. Our dedicated executives are passionate about customer experience and dedicated to exceeding expectations on service delivery.

    Ph: +226 25410109
    jaspal.khalsa@isonxperiences.com

    Dubai

    37th Floor, 3704B,
    Business Central Towers B,
    Al Sufuoh 2, Dubai Media City Dubai

    iSON XPERIENCES

    Dubai

    Our rapidly expanding BPO and CX Management operations worldwide are monitored and quality maintained by our head advisors in Dubai. Our dedicated executives are passionate about customer experience and dedicated to exceeding expectations on service delivery.

    Explore the premises at some of our top global sites.

    Virtual tour of our Randburg site, South Africa

    Virtual tour of our site in Heliopolis, Cairo in Egypt

    Banker and client shaking hands after business loan grant.

    The numbers don’t tell our whole story

    At iSON Xperiences we are in relentless pursuit of cutting-edge technologies, diverse skills, expert talent and ground breaking innovations to deliver Customer Xcellence to our clients, and in turn their customers.

    Xcellence need not be Xpensive

    iSON Xperiences is adept at deploying innovative technologies and solutions to deliver more for less.

    Our X Factor

    iSON Xperiences has a resolute mission to improve the communities in which we operate by, creating jobs for people close to where they live and play. In turn, our people reward us with great work.

    STEP ONTO OUR WINNING PATHWAY

    Xploring opportunities

    What does it take to serve our blue chip clients spanning Telecom, Banking and Finance, Broadcasting and Entertainment, Retail and E-Commerce, Government, Travel, Leisure and Utilities?

    "Start using iSON today to grow your brand Xperience to extraordinary heights."

    Find out why iSON Xperiences is the fastest way to drive down costs, boost productivity, maximize efficiency and free up resources so you can focus on profit-generating activities.

    Email Us

    hello@isonxperiences.com

    DROP YOUR DETAILS

    We'd love to hear from you

    Leave your contact information in the box below and our team of experts will get in touch with you. Your information will be used for internal purposes only and will not be shared with any parties outside iSON Xperiences.

    Our Locations

    We are uniquely positioned to deliver tailored customer experience solutions across more than 19 countries globally, including Africa and India. Tap on the locations below to view our range of locations and to find an office closest to you.

    Umhlanga

    2 Park Lane, Liberty building, Umhlanga, 4321

    Mount Edgecombe

    Block A, illovo park, 1 Montgomery Drive, 
    Mount Edgecombe, 4300

    iSON XPERIENCES

    Kwazulu-Natal

    Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

    Ph: +226 25410109
    jaspal.khalsa@isonxperiences.com

    Umhlanga

    2 Park Lane, Liberty building, Umhlanga, 4321

    Mount Edgecombe

    Block A, illovo park, 1 Montgomery Drive, Mount Edgecombe, 4300

    iSON XPERIENCES

    Kwazulu-Natal

    Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

    Cape Town

    Ground Floor, Oceana House, 25 Jan Smuts Street, 
    Foreshore, Cape Town, 8001

    iSON XPERIENCES

    Cape Town

    Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

    Ph: +226 25410109
    jaspal.khalsa@isonxperiences.com

    Cape Town

    Ground Floor, Oceana House, 25 Jan Smuts Street, Foreshore, Cape Town, 8001

    iSON XPERIENCES

    Cape Town

    Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

    Gqeberha

    4 Front Office Park, 63 Worraker Street, 
    Newton Park, Gqeberha (Port Elizabeth)

    iSON XPERIENCES

    Gqeberha

    Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

    Ph: +226 25410109
    jaspal.khalsa@isonxperiences.com

    Gqeberha

    4 Front Office Park, 63 Worraker Street, Newton Park, Gqeberha (Port Elizabeth)

    iSON XPERIENCES

    Gqeberha

    Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

    Randburg

    10 Phillips Street, Randburg, Gauteng

    iSON XPERIENCES

    Johannesburg

    Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

    Ph: +226 25410109
    jaspal.khalsa@isonxperiences.com

    Randburg

    10 Phillips Street, Randburg, Gauteng

    iSON XPERIENCES

    Johannesburg

    Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

    Site 1

    Fedha Plaza, 2nd Floor, Mpaka Road, Westlands

    Site 2

    Red Commercial Building, Mombasa Road

    Site 3

    Gateway Park, Mombasa Road, 7th Floor

    iSON XPERIENCES

    Kenya

    iSON has been in contact centre operations in Kenya since February 2011 and has the best call centre in Kenya. For a leading African telecom client, iSON provides Inbound Customer Service, mobile money, Inbound-Dealer Helpdesk, Outbound Sales, Retention and customer Health check, Back-Office, Social Media care, KYC, W.COM-Mailbox, Data Cleanup services, switchboard services, we have more than 100 staff employed in our call centre in Kenya. Besides Telecom, we serve automobile clients.

    Ph: +226 25410109
    jaspal.khalsa@isonxperiences.com

    Site 1

    Fedha Plaza, 2nd Floor, Mpaka Road, Westlands

    Site 2

    Red Commercial Building, Mombasa Road

    Site 3

    Gateway Park, Mombasa Road, 7th Floor

    iSON XPERIENCES

    Kenya

    iSON has been in contact centre operations in Kenya since February 2011 and has the best call centre in Kenya. For a leading African telecom client, iSON provides Inbound Customer Service, mobile money, Inbound-Dealer Helpdesk, Outbound Sales, Retention and customer Health check, Back-Office, Social Media care, KYC, W.COM-Mailbox, Data Cleanup services, switchboard services, we have more than 100 staff employed in our call centre in Kenya. Besides Telecom, we serve automobile clients.

    Site 1

    Faykat tower, 6th Floor, Kinondoni Morocco, Dar-es-salaam

    Site 2

    Mlimani City Park, Block No 4, Ground floor, Dar-es-salaam

    Site 3

    Zuku House NO. 15, Touch Lane Masaki, Dar-es-salaam

    iSON XPERIENCES

    Tanzania

    iSON has been in contact centre operations in Tanzania since March 2011. For two leading Africa-based telecom clients, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management, Social Media care, eKYC, and Data Cleanup services. We have close to 330 staff employed in our contact centre service delivery centres. Besides 3 Telecom companies, a leading Media/DTH company is also our client in Tanzania.

    Ph: +226 25410109
    jaspal.khalsa@isonxperiences.com

    Site 1

    Faykat tower, 6th Floor, Kinondoni Morocco, Dar-es-salaam

    Site 2

    Mlimani City Park, Block No 4, Ground floor, Dar-es-salaam

    Site 3

    Zuku House NO. 15, Touch Lane Masaki, Dar-es-salaam

    Umhlanga

    2 Park Lane, Liberty building, Umhlanga, 4321

    Mount Edgecombe

    Block A, illovo park, 1 Montgomery Drive, Mount Edgecombe, 4300

    iSON XPERIENCES

    Tanzania

    iSON has been in contact centre operations in Tanzania since March 2011. For two leading Africa-based telecom clients, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management, Social Media care, eKYC, and Data Cleanup services. We have close to 330 staff employed in our contact centre service delivery centres. Besides 3 Telecom companies, a leading Media/DTH company is also our client in Tanzania.

    Site 1

    Kwacha Pension House, Church Road, 1st Floor, Lusaka

    Site 2

    Sunshare Building, Katima Mulilo Road, 4th Floor, Lusaka

    Site 3

    Godfrey House, Longolongo Road, 7th Floor, Lusaka

    iSON XPERIENCES

    Zambia

    iSON has been in contact centre operations in Zambia since August 2015. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services. We have close to 400 staff employed in our service delivery operations.

    Ph: +226 25410109
    jaspal.khalsa@isonxperiences.com