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STEP ONTO OUR WINNING PATHWAY

Xploring opportunities

At iSON Xperiences, we use the latest technologies and skill set to assist the client in the best way possible. If you are looking for the best contact centre, schedule a meeting or call our expert to explore new opportunities for your business. Trust us, it will be worth it! Get our contact centre outsourcing services with highly skilled and talented professionals who will serve with complete dedication for boosting your business’s success and driving business! Our call centre in South Africa and other countries are passionate to bring success to the client’s door. Well, it’s high time, let’s talk and help you build the business empire you always dreamed of.

Our Locations

We we are able to deliver tailored customer experiences from Locations maintaining our network of more than 19 countries globally, including our operational sites in Africa and India. The facilities are uniquely positioned to service the needs of clients across multiple geographies.

Umhlanga

2 Park Lane, Liberty building, Umhlanga, 4321

Mount Edgecombe

Block A, illovo park, 1 Montgomery Drive, Mount Edgecombe, 4300

iSON XPERIENCES

Kwazulu-Natal

Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Umhlanga

2 Park Lane, Liberty building, Umhlanga, 4321

Mount Edgecombe

Block A, illovo park, 1 Montgomery Drive, Mount Edgecombe, 4300

iSON XPERIENCES

Kwazulu-Natal

Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Cape Town

Ground Floor, Oceana House, 25 Jan Smuts Street, Foreshore, Cape Town, 8001

iSON XPERIENCES

Cape Town

Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Cape Town

Ground Floor, Oceana House, 25 Jan Smuts Street, Foreshore, Cape Town, 8001

iSON XPERIENCES

Cape Town

Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Gqeberha

4 Front Office Park, 63 Worraker Street, Newton Park, Gqeberha (Port Elizabeth)

iSON XPERIENCES

Gqeberha

Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Gqeberha

4 Front Office Park, 63 Worraker Street, Newton Park, Gqeberha (Port Elizabeth)

iSON XPERIENCES

Gqeberha

Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Randburg

10 Phillips Street, Randburg, Gauteng

iSON XPERIENCES

Johannesburg

Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Randburg

10 Phillips Street, Randburg, Gauteng

iSON XPERIENCES

Johannesburg

Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Site 1

Fedha Plaza, 2nd Floor, Mpaka Road, Westlands

Site 2

Red Commercial Building, Mombasa Road

Site 3

Gateway Park, Mombasa Road, 7th Floor

iSON XPERIENCES

Kenya

iSON has been in contact centre operations in Kenya since February 2011 and has the best call centre in Kenya. For a leading African telecom client, iSON provides Inbound Customer Service, mobile money, Inbound-Dealer Helpdesk, Outbound Sales, Retention and customer Health check, Back-Office, Social Media care, KYC, W.COM-Mailbox, Data Cleanup services, switchboard services, we have more than 100 staff employed in our call centre in Kenya. Besides Telecom, we serve automobile clients.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Site 1

Fedha Plaza, 2nd Floor, Mpaka Road, Westlands

Site 2

Red Commercial Building, Mombasa Road

Site 3

Gateway Park, Mombasa Road, 7th Floor

iSON XPERIENCES

Kenya

iSON has been in contact centre operations in Kenya since February 2011 and has the best call centre in Kenya. For a leading African telecom client, iSON provides Inbound Customer Service, mobile money, Inbound-Dealer Helpdesk, Outbound Sales, Retention and customer Health check, Back-Office, Social Media care, KYC, W.COM-Mailbox, Data Cleanup services, switchboard services, we have more than 100 staff employed in our call centre in Kenya. Besides Telecom, we serve automobile clients.

Site 1

Faykat tower, 6th Floor, Kinondoni Morocco, Dar-es-salaam

Site 2

Mlimani City Park, Block No 4, Ground floor, Dar-es-salaam

Site 3

Zuku House NO. 15, Touch Lane Masaki, Dar-es-salaam

iSON XPERIENCES

Tanzania

iSON has been in contact centre operations in Tanzania since March 2011. For two leading Africa-based telecom clients, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management, Social Media care, eKYC, and Data Cleanup services. We have close to 330 staff employed in our contact centre service delivery centres. Besides 3 Telecom companies, a leading Media/DTH company is also our client in Tanzania.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Site 1

Faykat tower, 6th Floor, Kinondoni Morocco, Dar-es-salaam

Site 2

Mlimani City Park, Block No 4, Ground floor, Dar-es-salaam

Site 3

Zuku House NO. 15, Touch Lane Masaki, Dar-es-salaam

Umhlanga

2 Park Lane, Liberty building, Umhlanga, 4321

Mount Edgecombe

Block A, illovo park, 1 Montgomery Drive, Mount Edgecombe, 4300

iSON XPERIENCES

Tanzania

iSON has been in contact centre operations in Tanzania since March 2011. For two leading Africa-based telecom clients, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management, Social Media care, eKYC, and Data Cleanup services. We have close to 330 staff employed in our contact centre service delivery centres. Besides 3 Telecom companies, a leading Media/DTH company is also our client in Tanzania.

Site 1

Kwacha Pension House, Church Road, 1st Floor, Lusaka

Site 2

Sunshare Building, Katima Mulilo Road, 4th Floor, Lusaka

Site 3

Godfrey House, Longolongo Road, 7th Floor, Lusaka

iSON XPERIENCES

Zambia

iSON has been in contact centre operations in Zambia since August 2015. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services. We have close to 400 staff employed in our service delivery operations.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Site 1

Kwacha Pension House, Church Road, 1st Floor, Lusaka

Site 2

Sunshare Building, Katima Mulilo Road, 4th Floor, Lusaka

Site 3

Godfrey House, Longolongo Road, 7th Floor, Lusaka

iSON XPERIENCES

Zambia

iSON has been in contact centre operations in Zambia since August 2015. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services. We have close to 400 staff employed in our service delivery operations.

Site 1

Capstone Building, 5th Floor, Woreda 08, Lideta, Addis Ababa

iSON XPERIENCES BPO

Ethiopia

iSON has been in contact centre operations in Ethiopia hosted in Addis Ababa. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Site 1

Capstone Building, 5th Floor, Woreda 08, Lideta, Addis Ababa

iSON XPERIENCES

Ethiopia

iSON has been in contact centre operations in Ethiopia hosted in Addis Ababa. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services.

Site 1

Petroda House, Area 4, Kamuzu Central Roundabout, Lilongwe

Site 2

Area 12, near Total Land Care Offices, Lilongwe

iSON XPERIENCES BPO

Malawi

iSON has been in contact centre operations in Malawi since July 2017. For a strong Africa-based telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, Social Media care, eKYC, Data Cleanup services. We have close to 120 staff employed in our contact centre service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Site 1

Petroda House, Area 4, Kamuzu Central Roundabout, Lilongwe

Site 2

Area 12, near Total Land Care Offices, Lilongwe

iSON XPERIENCES

Malawi

iSON has been in contact centre operations in Malawi since July 2017. For a strong Africa-based telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, Social Media care, eKYC, Data Cleanup services. We have close to 120 staff employed in our contact centre service delivery.

Site 1

Barclays Park, Block 3 Industrial, Plot 50628, East wing, Gaborone

iSON XPERIENCES

Botswana

iSON has been in contact centre operations in Botswana since November 2015. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services. We have close to 50 staff employed in our service delivery operations.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Site 1

Barclays Park, Block 3 Industrial, Plot 50628, East wing, Gaborone

iSON XPERIENCES

Botswana

iSON has been in contact centre operations in Botswana since November 2015. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services. We have close to 50 staff employed in our service delivery operations.

Site 1

Floor 2 & 3, Lourdel Towers,Plot 1, Lourdel Road, Nakasero, Kampala

iSON XPERIENCES

Uganda

iSON has been in contact centre operations in Uganda since February 2013. For a leading Africa-based telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, Social Media care, eKYC, and Data Cleanup services. We have over 220 staff employed in our contact centre service delivery. Besides Telecom, we serve various other industries like Media/DTH, Technology, Education in Uganda.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Site 1

Floor 2 & 3, Lourdel Towers,Plot 1, Lourdel Road, Nakasero, Kampala

iSON XPERIENCES

Uganda

iSON has been in contact centre operations in Uganda since February 2013. For a leading Africa-based telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, Social Media care, eKYC, and Data Cleanup services. We have over 220 staff employed in our contact centre service delivery. Besides Telecom, we serve various other industries like Media/DTH, Technology, Education in Uganda.

Site 1

Plot No 120 baulevard de L’Umuganda, Bodifa Mercy House, Kimihurura, Kigali

iSON XPERIENCES

Rwanda

iSON has been in contact centre operations in Rwanda since 29th March 2013. For three famous Africa-based telecom clients, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management, Social Media care, eKYC, Data Cleanup services. We have over 220 staff employed in our contact centre service delivery centres. In Rwanda, iSON BPO has completely dominated the market with all the leading telecom companies as our clients.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Site 1

Plot No 120 baulevard de L’Umuganda, Bodifa Mercy House, Kimihurura, Kigali

iSON XPERIENCES

Rwanda

iSON has been in contact centre operations in Rwanda since 29th March 2013. For three famous Africa-based telecom clients, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management, Social Media care, eKYC, Data Cleanup services. We have over 220 staff employed in our contact centre service delivery centres. In Rwanda, iSON BPO has completely dominated the market with all the leading telecom companies as our clients.

Site 1

3rd Floor, Old Kingsway Building, Opposite Radio Nigeria, Dugbe, Ibadan, Oyo State

Site 2

10, Adama Bola Sa’adu Building Ahmadu Bello way GRA Ilorin, Kwara State

Site 3

11A Engineering Close, Victoria Island, Lagos

iSON XPERIENCES

Nigeria

iSON has been in contact centre operations in Nigeria since June 2011. For two leading Africa-based telecom clients, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management, Social Media care, eKYC, and Data Cleanup services. We have close to 1400 staff employed in our contact centre service delivery centres. 2 of the centres are in Ibadan and one each in Abeokuta and Ilorin.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Site 1

3rd Floor, Old Kingsway Building, Opposite Radio Nigeria, Dugbe, Ibadan, Oyo State

Site 2

10, Adama Bola Sa’adu Building Ahmadu Bello way GRA Ilorin, Kwara State

Site 3

11A Engineering Close, Victoria Island, Lagos

iSON XPERIENCES

Nigeria

iSON has been in contact centre operations in Nigeria since June 2011. For two leading Africa-based telecom clients, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management, Social Media care, eKYC, and Data Cleanup services. We have close to 1400 staff employed in our contact centre service delivery centres. 2 of the centres are in Ibadan and one each in Abeokuta and Ilorin.

Site 1

BP 5578 Ouagadougou 01, Burkina Faso

iSON XPERIENCES

Burkina Faso

iSON has been in contact centre operations in Burkina Faso since June 2011. For a leading Africa-based telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, Social Media care, eKYC, and Data Cleanup services. We have close to 90 staff employed in our contact centre service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Site 1

BP 5578 Ouagadougou 01, Burkina Faso

iSON XPERIENCES

Burkina Faso

iSON has been in contact centre operations in Burkina Faso since June 2011. For a leading Africa-based telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, Social Media care, eKYC, and Data Cleanup services. We have close to 90 staff employed in our contact centre service delivery.

Site 1

LBDI BUILDING Tubman Boulevard Congo Town Montserrado County Monrovia

iSON XPERIENCES

Liberia

iSON has been in contact centre operations in Liberia since August 2015. For a big African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services. We have close to 15 staff employed in our service delivery operations.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Site 1

LBDI BUILDING Tubman Boulevard Congo Town Montserrado County Monrovia

iSON XPERIENCES

Liberia

iSON has been in contact centre operations in Liberia since August 2015. For a big African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services. We have close to 15 staff employed in our service delivery operations.

Niamay

B.P. 12131, Niamay, Niger

iSON XPERIENCES

Niger

iSON has been in contact centre operations in Niger. For two leading Africa-based telecom clients, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management, Social Media care, eKYC, and Data Cleanup services.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Niamay

B.P. 12131, Niamay, Niger

iSON XPERIENCES

Niger

iSON has been in contact centre operations in Niger. For two leading Africa-based telecom clients, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management, Social Media care, eKYC, and Data Cleanup services.

Site 1

off DVLA Office Tema, Ghana

Site 2

3rd Floor, Adnan Height, Harbour Roundabout, Tema Ghana

iSON XPERIENCES

Ghana

iSON has been in contact centre operations in Ghana since November 2015. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services. We have close to 400 staff employed in our service delivery operations.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Site 1

off DVLA Office Tema, Ghana

Site 2

3rd Floor, Adnan Height, Harbour Roundabout, Tema Ghana

iSON XPERIENCES

Ghana

iSON has been in contact centre operations in Ghana since November 2015. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services. We have close to 400 staff employed in our service delivery operations.

Site 1

17B Al Ahram st., ElKorba, Heliopolis, Cairo, Egypt

Site 2

Tatbekyeen Tower-Abbasia Square

Site 3

Togaryeen Tower, Abbasia

iSON XPERIENCES

Cairo

iSON has acquired Wasla Outsourcing in Egypt. Wasla is an established name in Outbound Offshore Contact Centre specialising in sales campaigns focused on Telecommunications, Energy, HRO, and Financial Services sectors. We have deployed a 3000 dedicated team in our call centre in Egypt, based in Egypt – passionate about customer service and dedicated to exceeding expectations on service delivery. Cairo hosts three of the four call centre sites running in Egypt.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Site 1

17B Al Ahram st., ElKorba, Heliopolis, Cairo, Egypt

Site 2

Tatbekyeen Tower-Abbasia Square

Site 3

Togaryeen Tower, Abbasia

iSON XPERIENCES

Cairo

iSON has acquired Wasla Outsourcing in Egypt. Wasla is an established name in Outbound Offshore Contact Centre specialising in sales campaigns focused on Telecommunications, Energy, HRO, and Financial Services sectors. We have deployed a 3000 dedicated team in our call centre in Egypt, based in Egypt – passionate about customer service and dedicated to exceeding expectations on service delivery. Assuit hosts one of the four call centre sites running in Egypt.

Site 1

New Assuit, Silicon Park, Assuit

iSON XPERIENCES

Assuit

iSON has acquired Wasla Outsourcing in Egypt. Wasla is an established name in Outbound Offshore Contact Centre specialising in sales campaigns focused on Telecommunications, Energy, HRO, and Financial Services sectors. We have deployed a 3000 dedicated team in our call centre in Egypt, based in Egypt – passionate about customer service and dedicated to exceeding expectations on service delivery. Assuit hosts one of the four call centre sites running in Egypt.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Site 1

New Assuit, Silicon Park, Assuit

iSON XPERIENCES

Assuit

iSON has acquired Wasla Outsourcing in Egypt. Wasla is an established name in Outbound Offshore Contact Centre specialising in sales campaigns focused on Telecommunications, Energy, HRO, and Financial Services sectors. We have deployed a 3000 dedicated team in our call centre in Egypt, based in Egypt – passionate about customer service and dedicated to exceeding expectations on service delivery. Assuit hosts one of the four call centre sites running in Egypt.

New Delhi

10TH FLOOR, FLAT NO 1009 TO 1013, AMBADEEP
BUILDING, 14KG MARG, BARAKHAMBA ROAD

iSON XPERIENCES

New Delhi

Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

New Delhi

10TH FLOOR, FLAT NO 1009 TO 1013, AMBADEEP
BUILDING, 14KG MARG, BARAKHAMBA ROAD

iSON XPERIENCES

New Delhi

Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Ranchi

Madhuram Building, Plot No-A4,
New A.G Cooperative Colony, Kadru, 834002

iSON XPERIENCES

Ranchi

Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Ranchi

Madhuram Building, Plot No-A4,
New A.G Cooperative Colony, Kadru, 834002

iSON XPERIENCES

Ranchi

Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Dehradun

Zones 2110 – 2140, Doon Express Business Park, Opp. Transport Nagar, Saharanpur Road

iSON XPERIENCES

Dehradun

Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Dehradun

Zones 2110 – 2140, Doon Express Business Park, Opp. Transport Nagar, Saharanpur Road

iSON XPERIENCES

Dehradun

Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Chennai

143 IIFL TOWER, MGR MAIN ROAD, KANDANCAVADI, PERUNGUDI, Tamil Nadu

iSON XPERIENCES

Chennai

Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Chennai

143 IIFL TOWER, MGR MAIN ROAD, KANDANCAVADI, PERUNGUDI, Tamil Nadu

iSON XPERIENCES

Chennai

Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Bangalore

N.A Chambers Building 1, 4th Floor, 3rd Cross 7th main Road, 3 rd. Block Bengaluru, Karnataka

iSON XPERIENCES

Bangalore

Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Bangalore

N.A Chambers Building 1, 4th Floor, 3rd Cross 7th main Road, 3 rd. Block Bengaluru, Karnataka

iSON XPERIENCES

Bangalore

Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Vadodara

3rd/4th Floor,
Wing – E, Siddharth Excellence, Beside Sevashray Society, Opp.Pancham icon, Vasna Road

iSON XPERIENCES

Vadodara

Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Vadodara

3rd/4th Floor,
Wing – E, Siddharth Excellence, Beside Sevashray Society, Opp.Pancham icon, Vasna Road

iSON XPERIENCES

Vadodara

Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Noida

A-14 AND 15, SECTOR-16, NOIDA, Gautam Buddha Nagar, Uttar Pradesh

iSON XPERIENCES

Noida

Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Noida

A-14 AND 15, SECTOR-16, NOIDA, Gautam Buddha Nagar, Uttar Pradesh

iSON XPERIENCES

Noida

Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Kochi

14/305 ARYA BHANGY BUILDING, MAIN NH 47,
KALAMASSERY JUCTION, ALUVA, Ernakulam, Kerala,

iSON XPERIENCES

Kochi

Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Kochi

14/305 ARYA BHANGY BUILDING, MAIN NH 47,
KALAMASSERY JUCTION, ALUVA, Ernakulam, Kerala,

iSON XPERIENCES

Kochi

Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Pune

4th Floor, Unit no 401 A/B, Beta 2 Giga Space, Survey no- 19 viman nagar Taluka haveli, Maharashtra

iSON XPERIENCES

Pune

Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Pune

4th Floor, Unit no 401 A/B, Beta 2 Giga Space, Survey no- 19 viman nagar Taluka haveli, Maharashtra

iSON XPERIENCES

Pune

Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Banker and client shaking hands after business loan grant.

Join hands with iSON and make your business win

We play an important role in assisting you in seizing the opportunities that aim to digitize your business operations and leapfrog your company's ability to retain customers through our wide range of digital services.

Through a multitude of channels, our capabilities focus on a futuristic approach to direct your business objectives of eradicating unnecessary contacts, driving self-service, reducing hand overs, empowering the front line and reducing repeat aspects day-to-day performance.

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"Start using iSON today to grow your brand Xperience to extraordinary heights."

Find out why iSON Xperiences is the fastest way to drive down costs, boost productivity, maximize efficiency and free up resources so you can focus on profit-generating activities.

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STEP ONTO OUR WINNING PATHWAY

Xploring opportunities

At iSON Xperiences, we use the latest technologies and skill set to assist the client in the best way possible. If you are looking for the best contact centre, schedule a meeting or call our expert to explore new opportunities for your business. Trust us, it will be worth it! Get our contact centre outsourcing services with highly skilled and talented professionals who will serve with complete dedication for boosting your business’s success and driving business! Our call centre in South Africa and other countries are passionate to bring success to the client’s door. Well, it’s high time, let’s talk and help you build the business empire you always dreamed of.

Our Locations

We we are able to deliver tailored customer experiences from Locations maintaining our network of more than 19 countries globally, including our operational sites in Africa and India. The facilities are uniquely positioned to service the needs of clients across multiple geographies.

Umhlanga

2 Park Lane, Liberty building, Umhlanga, 4321

Mount Edgecombe

Block A, illovo park, 1 Montgomery Drive, Mount Edgecombe, 4300

iSON XPERIENCES

Kwazulu-Natal

Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Umhlanga

2 Park Lane, Liberty building, Umhlanga, 4321

Mount Edgecombe

Block A, illovo park, 1 Montgomery Drive, Mount Edgecombe, 4300

iSON XPERIENCES

Kwazulu-Natal

Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Cape Town

Ground Floor, Oceana House, 25 Jan Smuts Street, Foreshore, Cape Town, 8001

iSON XPERIENCES

Cape Town

Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Cape Town

Ground Floor, Oceana House, 25 Jan Smuts Street, Foreshore, Cape Town, 8001

iSON XPERIENCES

Cape Town

Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Gqeberha

4 Front Office Park, 63 Worraker Street, Newton Park, Gqeberha (Port Elizabeth)

iSON XPERIENCES

Gqeberha

Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Gqeberha

4 Front Office Park, 63 Worraker Street, Newton Park, Gqeberha (Port Elizabeth)

iSON XPERIENCES

Gqeberha

Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Randburg

10 Phillips Street, Randburg, Gauteng

iSON XPERIENCES

Johannesburg

Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Randburg

10 Phillips Street, Randburg, Gauteng

iSON XPERIENCES

Johannesburg

Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Site 1

Fedha Plaza, 2nd Floor, Mpaka Road, Westlands

Site 2

Red Commercial Building, Mombasa Road

Site 3

Gateway Park, Mombasa Road, 7th Floor

iSON XPERIENCES

Kenya

iSON has been in contact centre operations in Kenya since February 2011 and has the best call centre in Kenya. For a leading African telecom client, iSON provides Inbound Customer Service, mobile money, Inbound-Dealer Helpdesk, Outbound Sales, Retention and customer Health check, Back-Office, Social Media care, KYC, W.COM-Mailbox, Data Cleanup services, switchboard services, we have more than 100 staff employed in our call centre in Kenya. Besides Telecom, we serve automobile clients.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Site 1

Fedha Plaza, 2nd Floor, Mpaka Road, Westlands

Site 2

Red Commercial Building, Mombasa Road

Site 3

Gateway Park, Mombasa Road, 7th Floor

iSON XPERIENCES

Kenya

iSON has been in contact centre operations in Kenya since February 2011 and has the best call centre in Kenya. For a leading African telecom client, iSON provides Inbound Customer Service, mobile money, Inbound-Dealer Helpdesk, Outbound Sales, Retention and customer Health check, Back-Office, Social Media care, KYC, W.COM-Mailbox, Data Cleanup services, switchboard services, we have more than 100 staff employed in our call centre in Kenya. Besides Telecom, we serve automobile clients.

Site 1

Faykat tower, 6th Floor, Kinondoni Morocco, Dar-es-salaam

Site 2

Mlimani City Park, Block No 4, Ground floor, Dar-es-salaam

Site 3

Zuku House NO. 15, Touch Lane Masaki, Dar-es-salaam

iSON XPERIENCES

Tanzania

iSON has been in contact centre operations in Tanzania since March 2011. For two leading Africa-based telecom clients, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management, Social Media care, eKYC, and Data Cleanup services. We have close to 330 staff employed in our contact centre service delivery centres. Besides 3 Telecom companies, a leading Media/DTH company is also our client in Tanzania.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Site 1

Faykat tower, 6th Floor, Kinondoni Morocco, Dar-es-salaam

Site 2

Mlimani City Park, Block No 4, Ground floor, Dar-es-salaam

Site 3

Zuku House NO. 15, Touch Lane Masaki, Dar-es-salaam

Umhlanga

2 Park Lane, Liberty building, Umhlanga, 4321

Mount Edgecombe

Block A, illovo park, 1 Montgomery Drive, Mount Edgecombe, 4300

iSON XPERIENCES

Tanzania

iSON has been in contact centre operations in Tanzania since March 2011. For two leading Africa-based telecom clients, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management, Social Media care, eKYC, and Data Cleanup services. We have close to 330 staff employed in our contact centre service delivery centres. Besides 3 Telecom companies, a leading Media/DTH company is also our client in Tanzania.

Site 1

Kwacha Pension House, Church Road, 1st Floor, Lusaka

Site 2

Sunshare Building, Katima Mulilo Road, 4th Floor, Lusaka

Site 3

Godfrey House, Longolongo Road, 7th Floor, Lusaka

iSON XPERIENCES

Zambia

iSON has been in contact centre operations in Zambia since August 2015. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services. We have close to 400 staff employed in our service delivery operations.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Site 1

Kwacha Pension House, Church Road, 1st Floor, Lusaka

Site 2

Sunshare Building, Katima Mulilo Road, 4th Floor, Lusaka

Site 3

Godfrey House, Longolongo Road, 7th Floor, Lusaka

iSON XPERIENCES

Zambia

iSON has been in contact centre operations in Zambia since August 2015. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services. We have close to 400 staff employed in our service delivery operations.

Site 1

Capstone Building, 5th Floor, Woreda 08, Lideta, Addis Ababa

iSON XPERIENCES BPO

Ethiopia

iSON has been in contact centre operations in Ethiopia hosted in Addis Ababa. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Site 1

Capstone Building, 5th Floor, Woreda 08, Lideta, Addis Ababa

iSON XPERIENCES

Ethiopia

iSON has been in contact centre operations in Ethiopia hosted in Addis Ababa. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services.

Site 1

Petroda House, Area 4, Kamuzu Central Roundabout, Lilongwe

Site 2

Area 12, near Total Land Care Offices, Lilongwe