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GLOBAL PRESENCE, LOCAL FOCUS

We are the preferred Customer Xperience service provider in

GLOBAL PRESENCE, LOCAL FOCUS

We are the preferred Customer Xperience service provider in

WHO WE ARE

Our Global footprint with Local impact is infused with unwavering commitment to our People and Clients

iSON Xperiences is a truly global Business Process Outsourcing (BPO), Business Process Management (BPM), and Digital Customer Xperience (CX), service delivery firm. We provide end-to-end Customer Life Cycle management and advanced data-driven digital solutions, servicing over 500 million customers for our clients. Our 18000 people presence spans 19 countries, and 37 delivery centres across Africa, The United Arab Emirates and India.

Customer experience is at the forefront of our interventions, ensuring we retain, up-sell, increase average revenue per customer and grow your client base. We are resolute in delivering a flawless customer experience at a much-reduced cost.

We build value across all channels and leverage every customer touch-point to retain, grow and facilitate customer loyalty to your brand by reimagining what looks great.