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Strategies of building value
for customer retention

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OUR TEAM

Corporate Support

Meet our global leadership teams that provide strategic corporate management and unwavering support to over 18,000 employees across 19 operational locations worldwide. With their extensive expertise and commitment to excellence, they foster transparency, accountability, and ethical decision-making throughout our organization and guide our company's growth to ensure our continued success in the dynamic CX industry.

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PRAVIN KUMAR

A note from our Global CEO

Dear All,

At the outset, I would like to thank our clients for making us the largest Customer Xperience provider in Sub Saharan Africa and one of the fastest growing in Africa during the last few years, including North and South Africa. We are overwhelmed with the faith you have shown in us, and we promise to serve you better and ensure that you are the leaders in Customer Experience in your respective markets.

At iSON Xperiences, we follow high ethical standards of conducting business, maintain full transparency and remain accessible for clients and partners throughout the journey. Added to this, we are committed to our investors, and we will continue to achieve sky-high growth in coming times.

All these achievements are a result of the hard work of our dedicated and passionate team at iSON Xperiences. It is with utmost joy that I lead this team that has made us what we are today and become market leaders in such a short span of time. We aim to be the best organisation for you to work and grow with. Crucially, we believe that if you grow, we also grow. Have a great work year ahead.

Pravin-Kumar.jpg

OUR TEAM

Introducing our leadership team of ISON XPERIENCES.
A devoted group of strong commanders, passionate about transforming business with decades of experience and skills.

Executive Committee

Vitul Kwatra

Global Chief Executive Officer

Amit Bhargava

Chief Commercial
& Transitions Officer

Brajesh k. Singh

Chief Operating Officer &
Chief Sustainability Officer

Pranay Kumar

Chief Strategy Officer

Satya Prasad

Chief Technology Officer

Raghvendra Verma

Chief Legal Officer &
Company Secretary

Sanjay Kamboj

Chief Financial Officer

Dr Zain Reddiar

Chief Human Resources Officer

Regional and Business Division Leadership Team

Sub Saharan Africa

Anna Mwakatundu

Legal Affairs Manager

Manoj Mudgal

Head: Business Unit
Sub Saharan

Colin Enim

Head: Human Resources
West Africa

South Africa

Ian Wood

Chief Executive Officer:
BFSI, Global

Sandeep Nair

Director: Operations
& Governance

Lynn Mayet

Head: Human Resources

Egypt

Shailesh Mohan

Global Head: Sales
(Non-BFSI)

Amani Rabei

Chief Growth Officer

India

Rajesh Ramdas

Growth Officer

Lalit Lohani

Head: Human Resources

Deepak Verma

Director: Operations

Atul Goel

Global Head: Sales
(Offshore)

Functional Leadership Team

Deepak Gupta

Global Head:
Business Finance

Michelle Mogo

Global Lead:
Marketing

Mauritz Oberholzer

Global Lead:
Solutions Group

Ardhendu Acharya

Vice President: Consulting

OUR TEAM

Corporate Support

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Meet our global leadership teams that provide strategic corporate management and unwavering support to over 18,000 employees across 19 operational locations worldwide. With their extensive expertise and commitment to excellence, they foster transparency, accountability, and ethical decision-making throughout our organization and guide our company's growth to ensure our continued success in the dynamic CX industry.

PRAVIN KUMAR

A note from our Global CEO

Dear All,

At the outset, I would like to thank our clients for making us the largest Customer Xperience provider in Sub Saharan Africa and one of the fastest growing in Africa during the last few years, including North and South Africa. We are overwhelmed with the faith you have shown in us, and we promise to serve you better and ensure that you are the leaders in Customer Experience in your respective markets.

At iSON Xperiences, we follow high ethical standards of conducting business, maintain full transparency and remain accessible for clients and partners throughout the journey. Added to this, we are committed to our investors, and we will continue to achieve sky-high growth in coming times.

Pravin-Kumar.jpg

All these achievements are a result of the hard work of our dedicated and passionate team at iSON Xperiences. It is with utmost joy that I lead this team that has made us what we are today and become market leaders in such a short span of time. We aim to be the best organisation for you to work and grow with. Crucially, we believe that if you grow, we also grow. Have a great work year ahead.

OUR TEAM

Introducing our leadership team of
ISON XPERIENCES.
A devoted group of strong commanders, passionate about transforming business with decades of experience and skills.

Executive Committee

Vitul Kwatra

Global Chief Executive Officer

Brajesh k. Singh

Chief Operating Officer & Chief Sustainability Officer

Raghvendra Verma

Chief Legal Officer & Company Secretary

Sanjay Kamboj

Chief Financial Officer

Amit Bhargava

Chief Commercial & Transitions Officer

Pranay Kumar

Chief Strategy Officer

Satya Prasad

Chief Technology Officer

Dr Zain Reddiar

Chief Human Resources Officer

Regional and Business Division Leadership Team

Sub Saharan Africa

Manoj Mudgal

Head:
Business Unit
Sub Saharan

Colin Enim

Head:
Human Resources
West Africa

South Africa

Ian Wood

Chief Executive Officer:
BFSI, Africa

Sandeep Nair

Director:
Operations & Governance

Lynn Mayet

Head:
Human Resources

Egypt

Shailesh Mohan

Global Head: Sales
(Non-BFSI)

Amani Rabei

Chief Growth Officer

India

Rajesh Ramdas

Growth Officer

Lalit Lohani

Head; Human Resources

Deepak Verma

Director: Operations

Functional Leadership Team

Deepak Gupta

Global Head: Business Finance

Michelle Mogo

Global Lead: Marketing

Mauritz Oberholzer

Global Lead: Solutions Group

Ardhendu Acharya

Vice President: Consulting

DROP YOUR DETAILS

We'd love to hear from you

Leave your contact information in the box below and our team of experts will get in touch with you.

DROP YOUR DETAILS

We'd love to hear from you

Leave your contact information in the box below and our team of experts will get in touch with you.