Workforce
Management
Reliable and agile workforce essentials to get the right people, at the right place, and at the right time, anytime
Whether or not for normal production, or for special campaigns, our scheduling and workforce management solutions are xpansive and xacting.
Services »
Introduction
Escape the tedious tasks of your
routine business functions
With 500 million customers under our watch, we consistently deliver the level of service our clients and their customers desire and xpect. Our advanced automated technology is coupled with our xperienced and accomplished workforce managers with high level competencies in:
- Forecasting
- Scheduling
- Budgeting
- Timekeeping
- Regulatory compliance across territories
- Payroll management
- Data analytics and insight analysis
- Dashboards and reporting
These are all part of the iSON Xperiences skillset ensuring shifts are correctly managed according to our client’s “business as usual’, special campaigns and or peak hours.
Keywords
campaigns | process improvement | team | employee | skillset
Estimated Read Time
5 minutes
Time and attendance factors into our workforce management solution, which when executed as well as we do, mobilises workforces when and where you need them to:
- Optimise productivity with optimised head count (HC)
- Reduce downtime
- Manage absenteeism
- Strategically allocate people and track attendance
- Comply with workplace regulations
- Deliver relevant insights and reports to identify Business Process Re-engineering (BPR) opportunities
- Provide real-time dashboards and data to view historical trends and current performance aligned to your key indicators (KPI’s)
What makes our workforce management xceptional?
iSON Xperiences, sophisticated technology team use historical data, software solutions, Artificial Intelligence (AI) and machine learning to predict future staffing needs and track employee time and attendance. We use these insights to troubleshoot and eliminate flaws, and identify opportunities for business process improvement.
Our expansive global and regional footprint with 36 service delivery centres, means we can re-route our client’s requirements to other centres in the event of a localised fall-down ensuring your essential business continuity.
PRODUCT TESTIMONIALS
What our customers say
“I just finished my computer science course with Newpalace University and not only have I been placed in the company of my choice, I also have a deep understanding of the subjects”
Renata Glem
Technology Analyst , Google
Recommended Content
We recommend exploring our additional blog posts, case study and press release content.
To learn more about iSON Xperiences contact a regional expert today
Workforce
Management
Reliable and agile workforce essentials to get the right people, at the right place, and at the right time, anytime
Whether or not for normal production, or for special campaigns, our scheduling and workforce management solutions are xpansive and xacting.
Keywords
campaigns | process improvement | team | employee | skillset
Estimated Read Time
5 minutes
Introduction
Why Fret Mundane (WFM)
With 500 million customers under our watch, we consistently deliver the level of service our clients and their customers desire and xpect. Our advanced automated technology is coupled with our xperienced and accomplished workforce managers with high level competencies in:
- Forecasting
- Scheduling
- Budgeting
- Timekeeping
- Regulatory compliance across territories
- Payroll management
- Data analytics and insight analysis
- Dashboards and reporting
These are all part of the iSON Xperiences skillset ensuring shifts are correctly managed according to our client’s “business as usual’, special campaigns and or peak hours.
Time and attendance factors into our workforce management solution, which when executed as well as we do, mobilises workforces when and where you need them to:
- Optimise productivity with optimised head count (HC)
- Reduce downtime
- Manage absenteeism
- Strategically allocate people and track attendance
- Comply with workplace regulations
- Deliver relevant insights and reports to identify Business Process Re-engineering (BPR) opportunities
- Provide real-time dashboards and data to view historical trends and current performance aligned to your key indicators (KPI’s)
What makes our workforce management xceptional?
iSON Xperiences, sophisticated technology team use historical data, software solutions, Artificial Intelligence (AI) and machine learning to predict future staffing needs and track employee time and attendance. We use these insights to troubleshoot and eliminate flaws, and identify opportunities for business process improvement.
Our expansive global and regional footprint with 36 service delivery centres, means we can re-route our client’s requirements to other centres in the event of a localised fall-down ensuring your essential business continuity.
To learn more about iSON Xperiences contact a regional expert today
