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Celebrating Our Successful Go-Live with Branch International

We’re proud to announce our partnership with Branch International, a leading mobile-first financial services provider in Africa. With a mission to deliver world-class financial services to the mobile generation, Branch offers instant loans, money transfers, and bill payments, positioning itself as a Microfinance Bank with global influence. This partnership extends our reach into the digital banking and debt recovery sector, positioning iSON Xperiences as a noteworthy contender within the industry.

Our team has been actively supporting Branch International through Outbound Customer Care services, where we can showcase our dedication to delivering exceptional customer experiences.

The Go-Live event, held on February 12th, 2024, was a remarkable success filled with key highlights, including client refresher training, a celebratory cake cutting, insightful speeches from Madu Okoye (Operations Head) and Francis Jackson (HR Location Head), and a motivating address from Shobhit Saxena, our Country Head for Nigeria. We extend our gratitude to all team members who attended the event and contributed to its success, including Agents, Team Leads, Trainers, Quality Assessors, WFM, and our Managerial board.

This partnership is more than just a new client. By working with a prominent player like Branch, we gain valuable experience, enhance our market reach, and unlock new avenues for growth. Together, we’re poised to make a significant impact in the thriving Nigerian Fintech industry.

Let’s continue to leverage this partnership to achieve our goals and deliver exceptional results.

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