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STEP ONTO OUR WINNING PATHWAY

Our Locations

We we are able to deliver tailored customer experiences from Locations maintaining our network of more than 19 countries globally, including our operational sites in Africa and India. The facilities are uniquely positioned to service the needs of clients across multiple geographies.

Our Locations

We are uniquely positioned to deliver tailored customer experience solutions across more than 19 countries globally, including Africa and India. Tap on the locations below to view our range of locations and to find an office closest to you.

Umhlanga

2 Park Lane, Liberty building, Umhlanga, 4321

Mount Edgecombe

Block A, illovo park, 1 Montgomery Drive, 
Mount Edgecombe, 4300

iSON XPERIENCES

Kwazulu-Natal

Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Umhlanga

2 Park Lane, Liberty building, Umhlanga, 4321

Mount Edgecombe

Block A, illovo park, 1 Montgomery Drive, Mount Edgecombe, 4300

iSON XPERIENCES

Kwazulu-Natal

Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Cape Town

Ground Floor, Oceana House, 25 Jan Smuts Street, 
Foreshore, Cape Town, 8001

iSON XPERIENCES

Cape Town

Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Cape Town

Ground Floor, Oceana House, 25 Jan Smuts Street, Foreshore, Cape Town, 8001

iSON XPERIENCES

Cape Town

Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Gqeberha

4 Front Office Park, 63 Worraker Street, 
Newton Park, Gqeberha (Port Elizabeth)

iSON XPERIENCES

Gqeberha

Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Gqeberha

4 Front Office Park, 63 Worraker Street, Newton Park, Gqeberha (Port Elizabeth)

iSON XPERIENCES

Gqeberha

Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Randburg

10 Phillips Street, Randburg, Gauteng

iSON XPERIENCES

Johannesburg

Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Randburg

10 Phillips Street, Randburg, Gauteng

iSON XPERIENCES

Johannesburg

Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Site 1

Fedha Plaza, 2nd Floor, Mpaka Road, Westlands

Site 2

Red Commercial Building, Mombasa Road

Site 3

Gateway Park, Mombasa Road, 7th Floor

iSON XPERIENCES

Kenya

iSON has been in contact centre operations in Kenya since February 2011 and has the best call centre in Kenya. For a leading African telecom client, iSON provides Inbound Customer Service, mobile money, Inbound-Dealer Helpdesk, Outbound Sales, Retention and customer Health check, Back-Office, Social Media care, KYC, W.COM-Mailbox, Data Cleanup services, switchboard services, we have more than 100 staff employed in our call centre in Kenya. Besides Telecom, we serve automobile clients.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Site 1

Fedha Plaza, 2nd Floor, Mpaka Road, Westlands

Site 2

Red Commercial Building, Mombasa Road

Site 3

Gateway Park, Mombasa Road, 7th Floor

iSON XPERIENCES

Kenya

iSON has been in contact centre operations in Kenya since February 2011 and has the best call centre in Kenya. For a leading African telecom client, iSON provides Inbound Customer Service, mobile money, Inbound-Dealer Helpdesk, Outbound Sales, Retention and customer Health check, Back-Office, Social Media care, KYC, W.COM-Mailbox, Data Cleanup services, switchboard services, we have more than 100 staff employed in our call centre in Kenya. Besides Telecom, we serve automobile clients.

Site 1

Faykat tower, 6th Floor, Kinondoni Morocco, Dar-es-salaam

Site 2

Mlimani City Park, Block No 4, Ground floor, Dar-es-salaam

Site 3

Zuku House NO. 15, Touch Lane Masaki, Dar-es-salaam

iSON XPERIENCES

Tanzania

iSON has been in contact centre operations in Tanzania since March 2011. For two leading Africa-based telecom clients, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management, Social Media care, eKYC, and Data Cleanup services. We have close to 330 staff employed in our contact centre service delivery centres. Besides 3 Telecom companies, a leading Media/DTH company is also our client in Tanzania.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Site 1

Faykat tower, 6th Floor, Kinondoni Morocco, Dar-es-salaam

Site 2

Mlimani City Park, Block No 4, Ground floor, Dar-es-salaam

Site 3

Zuku House NO. 15, Touch Lane Masaki, Dar-es-salaam

Umhlanga

2 Park Lane, Liberty building, Umhlanga, 4321

Mount Edgecombe

Block A, illovo park, 1 Montgomery Drive, Mount Edgecombe, 4300

iSON XPERIENCES

Tanzania

iSON has been in contact centre operations in Tanzania since March 2011. For two leading Africa-based telecom clients, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management, Social Media care, eKYC, and Data Cleanup services. We have close to 330 staff employed in our contact centre service delivery centres. Besides 3 Telecom companies, a leading Media/DTH company is also our client in Tanzania.

Site 1

Kwacha Pension House, Church Road, 1st Floor, Lusaka

Site 2

Sunshare Building, Katima Mulilo Road, 4th Floor, Lusaka

Site 3

Godfrey House, Longolongo Road, 7th Floor, Lusaka

iSON XPERIENCES

Zambia

iSON has been in contact centre operations in Zambia since August 2015. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services. We have close to 400 staff employed in our service delivery operations.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Site 1

Kwacha Pension House, Church Road, 1st Floor, Lusaka

Site 2

Sunshare Building, Katima Mulilo Road, 4th Floor, Lusaka

Site 3

Godfrey House, Longolongo Road, 7th Floor, Lusaka

iSON XPERIENCES

Zambia

iSON has been in contact centre operations in Zambia since August 2015. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services. We have close to 400 staff employed in our service delivery operations.

Site 1

Capstone Building, 5th Floor, 
Woreda 08, Lideta, Addis Ababa

iSON XPERIENCES BPO

Ethiopia

iSON has been in contact centre operations in Ethiopia hosted in Addis Ababa. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Site 1

Capstone Building, 5th Floor, Woreda 08, Lideta, Addis Ababa

iSON XPERIENCES

Ethiopia

iSON has been in contact centre operations in Ethiopia hosted in Addis Ababa. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services.

Site 1

Petroda House, Area 4, 
Kamuzu Central Roundabout, Lilongwe

Site 2

Area 12, near Total Land Care Offices, 
Lilongwe

iSON XPERIENCES BPO

Malawi

iSON has been in contact centre operations in Malawi since July 2017. For a strong Africa-based telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, Social Media care, eKYC, Data Cleanup services. We have close to 120 staff employed in our contact centre service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Site 1

Petroda House, Area 4, Kamuzu Central Roundabout, Lilongwe

Site 2

Area 12, near Total Land Care Offices, Lilongwe

iSON XPERIENCES

Malawi

iSON has been in contact centre operations in Malawi since July 2017. For a strong Africa-based telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, Social Media care, eKYC, Data Cleanup services. We have close to 120 staff employed in our contact centre service delivery.

Site 1

Barclays Park, Block 3 Industrial, 
Plot 50628, East wing, Gaborone

iSON XPERIENCES

Botswana

iSON has been in contact centre operations in Botswana since November 2015. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services. We have close to 50 staff employed in our service delivery operations.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Site 1

Barclays Park, Block 3 Industrial, Plot 50628, East wing, Gaborone

iSON XPERIENCES

Botswana

iSON has been in contact centre operations in Botswana since November 2015. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services. We have close to 50 staff employed in our service delivery operations.

Site 1

Floor 2 & 3, Lourdel Towers, Plot 1, 
Lourdel Road, Nakasero, Kampala

iSON XPERIENCES

Uganda

iSON has been in contact centre operations in Uganda since February 2013. For a leading Africa-based telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, Social Media care, eKYC, and Data Cleanup services. We have over 220 staff employed in our contact centre service delivery. Besides Telecom, we serve various other industries like Media/DTH, Technology, Education in Uganda.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Site 1

Floor 2 & 3, Lourdel Towers,Plot 1, Lourdel Road, Nakasero, Kampala

iSON XPERIENCES

Uganda

iSON has been in contact centre operations in Uganda since February 2013. For a leading Africa-based telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, Social Media care, eKYC, and Data Cleanup services. We have over 220 staff employed in our contact centre service delivery. Besides Telecom, we serve various other industries like Media/DTH, Technology, Education in Uganda.

Site 1

Plot No 120 baulevard de L’Umuganda,
 Bodifa Mercy House, Kimihurura, Kigali

iSON XPERIENCES

Rwanda

iSON has been in contact centre operations in Rwanda since 29th March 2013. For three famous Africa-based telecom clients, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management, Social Media care, eKYC, Data Cleanup services. We have over 220 staff employed in our contact centre service delivery centres. In Rwanda, iSON BPO has completely dominated the market with all the leading telecom companies as our clients.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Site 1

Plot No 120 baulevard de L’Umuganda, Bodifa Mercy House, Kimihurura, Kigali

iSON XPERIENCES

Rwanda

iSON has been in contact centre operations in Rwanda since 29th March 2013. For three famous Africa-based telecom clients, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management, Social Media care, eKYC, Data Cleanup services. We have over 220 staff employed in our contact centre service delivery centres. In Rwanda, iSON BPO has completely dominated the market with all the leading telecom companies as our clients.

Site 1

3rd Floor, Old Kingsway Building, 
Opposite Radio Nigeria, Dugbe, Ibadan, Oyo State

Site 2

10, Adama Bola Sa’adu Building Ahmadu Bello way
GRA Ilorin, Kwara State

Site 3

11A Engineering Close, 
Victoria Island, Lagos

iSON XPERIENCES

Nigeria

iSON has been in contact centre operations in Nigeria since June 2011. For two leading Africa-based telecom clients, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management, Social Media care, eKYC, and Data Cleanup services. We have close to 1400 staff employed in our contact centre service delivery centres. 2 of the centres are in Ibadan and one each in Abeokuta and Ilorin.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Site 1

3rd Floor, Old Kingsway Building, Opposite Radio Nigeria, Dugbe, Ibadan, Oyo State

Site 2

10, Adama Bola Sa’adu Building Ahmadu Bello way GRA Ilorin, Kwara State

Site 3

11A Engineering Close, Victoria Island, Lagos

iSON XPERIENCES

Nigeria

iSON has been in contact centre operations in Nigeria since June 2011. For two leading Africa-based telecom clients, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management, Social Media care, eKYC, and Data Cleanup services. We have close to 1400 staff employed in our contact centre service delivery centres. 2 of the centres are in Ibadan and one each in Abeokuta and Ilorin.

Site 1

BP 5578 Ouagadougou 01, Burkina Faso

iSON XPERIENCES

Burkina Faso

iSON has been in contact centre operations in Burkina Faso since June 2011. For a leading Africa-based telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, Social Media care, eKYC, and Data Cleanup services. We have close to 90 staff employed in our contact centre service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Site 1

BP 5578 Ouagadougou 01, Burkina Faso

iSON XPERIENCES

Burkina Faso

iSON has been in contact centre operations in Burkina Faso since June 2011. For a leading Africa-based telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, Social Media care, eKYC, and Data Cleanup services. We have close to 90 staff employed in our contact centre service delivery.

Site 1

LBDI Building Tubman Boulevard Congo Town 
Montserrado County Monrovia

iSON XPERIENCES

Liberia

iSON has been in contact centre operations in Liberia since August 2015. For a big African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services. We have close to 15 staff employed in our service delivery operations.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Site 1

LBDI BUILDING Tubman Boulevard Congo Town Montserrado County Monrovia

iSON XPERIENCES

Liberia

iSON has been in contact centre operations in Liberia since August 2015. For a big African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services. We have close to 15 staff employed in our service delivery operations.

Niamay

B.P. 12131, Niamay, Niger

iSON XPERIENCES

Niger

iSON has been in contact centre operations in Niger. For two leading Africa-based telecom clients, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management, Social Media care, eKYC, and Data Cleanup services.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Niamay

B.P. 12131, Niamay, Niger

iSON XPERIENCES

Niger

iSON has been in contact centre operations in Niger. For two leading Africa-based telecom clients, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management, Social Media care, eKYC, and Data Cleanup services.

Site 1

off DVLA Office Tema, Ghana

Site 2

3rd Floor, Adnan Height, Harbour Roundabout, Tema Ghana

iSON XPERIENCES

Ghana

iSON has been in contact centre operations in Ghana since November 2015. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services. We have close to 400 staff employed in our service delivery operations.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Site 1

off DVLA Office Tema, Ghana

Site 2

3rd Floor, Adnan Height, Harbour Roundabout, Tema Ghana

iSON XPERIENCES

Ghana

iSON has been in contact centre operations in Ghana since November 2015. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services. We have close to 400 staff employed in our service delivery operations.

Site 1

17B Al Ahram st., ElKorba, Heliopolis, Cairo, Egypt

Site 2

Tatbekyeen Tower-Abbasia Square

Site 3

Togaryeen Tower, Abbasia

iSON XPERIENCES

Cairo

iSON has acquired Wasla Outsourcing in Egypt. Wasla is an established name in Outbound Offshore Contact Centre specialising in sales campaigns focused on Telecommunications, Energy, HRO, and Financial Services sectors. We have deployed a 3000 dedicated team in our call centre in Egypt, based in Egypt – passionate about customer service and dedicated to exceeding expectations on service delivery. Cairo hosts three of the four call centre sites running in Egypt.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Site 1

17B Al Ahram st., ElKorba, Heliopolis, Cairo, Egypt

Site 2

Tatbekyeen Tower-Abbasia Square

Site 3

Togaryeen Tower, Abbasia

iSON XPERIENCES

Cairo

iSON has acquired Wasla Outsourcing in Egypt. Wasla is an established name in Outbound Offshore Contact Centre specialising in sales campaigns focused on Telecommunications, Energy, HRO, and Financial Services sectors. We have deployed a 3000 dedicated team in our call centre in Egypt, based in Egypt – passionate about customer service and dedicated to exceeding expectations on service delivery. Assuit hosts one of the four call centre sites running in Egypt.

Site 1

New Assuit, Silicon Park, Assuit

iSON XPERIENCES

Assuit

iSON has acquired Wasla Outsourcing in Egypt. Wasla is an established name in Outbound Offshore Contact Centre specialising in sales campaigns focused on Telecommunications, Energy, HRO, and Financial Services sectors. We have deployed a 3000 dedicated team in our call centre in Egypt, based in Egypt – passionate about customer service and dedicated to exceeding expectations on service delivery. Assuit hosts one of the four call centre sites running in Egypt.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Site 1

New Assuit, Silicon Park, Assuit

iSON XPERIENCES

Assuit

iSON has acquired Wasla Outsourcing in Egypt. Wasla is an established name in Outbound Offshore Contact Centre specialising in sales campaigns focused on Telecommunications, Energy, HRO, and Financial Services sectors. We have deployed a 3000 dedicated team in our call centre in Egypt, based in Egypt – passionate about customer service and dedicated to exceeding expectations on service delivery. Assuit hosts one of the four call centre sites running in Egypt.

Dehradun

Zones 2110 – 2140, Doon Express Business Park, 
Opp. Transport Nagar, Saharanpur Road

iSON XPERIENCES

Dehradun

Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Dehradun

Zones 2110 – 2140, Doon Express Business Park, Opp. Transport Nagar, Saharanpur Road

iSON XPERIENCES

Dehradun

Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Bangalore

H 208 36/5, Hustlehub Tech Park, 
Somasundarapalya Main Rd, 
adjacent 27th Main Road, Haralukunte Village, 
Sector 2, HSR Layout, Bengaluru, Karnataka 560102

iSON XPERIENCES

Bangalore

Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Bangalore

H 208 36/5, Hustlehub Tech Park, 
Somasundarapalya Main Rd, 
adjacent 27th Main Road, Haralukunte Village, 
Sector 2, HSR Layout, Bengaluru, Karnataka

iSON XPERIENCES

Bangalore

Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Chennai

143 IIFL Tower, MGR Main Road, 
Kandancavadi, Perungudi, Tamil Nadu

iSON XPERIENCES

Chennai

Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Chennai

143 IIFL TOWER, MGR MAIN ROAD, KANDANCAVADI, PERUNGUDI, Tamil Nadu

iSON XPERIENCES

Chennai

Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Vadodara

3rd/4th Floor, Wing – E, Siddharth Excellence, 
Beside Sevashray Society, Opp.Pancham icon, Vasna Road

iSON XPERIENCES

Vadodara

Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Vadodara

3rd/4th Floor,
Wing – E, Siddharth Excellence, Beside Sevashray Society, Opp.Pancham icon, Vasna Road

iSON XPERIENCES

Vadodara

Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Noida

A-14 and 15, Sector-16, Noida, Gautam Buddha Nagar, Uttar Pradesh

iSON XPERIENCES

Noida

Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Noida

A-14 AND 15, SECTOR-16, NOIDA, Gautam Buddha Nagar, Uttar Pradesh

iSON XPERIENCES

Noida

Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Kochi

14/305 Arya Bhangy Building, Main NH 47,
Kalamassery Junction, Aluva, Ernakulam, Kerala

iSON XPERIENCES

Kochi

Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Kochi

14/305 ARYA BHANGY BUILDING, MAIN NH 47,
KALAMASSERY JUCTION, ALUVA, Ernakulam, Kerala,

iSON XPERIENCES

Kochi

Our rapidly expanding BPO and CX Management operations in India currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

London

8 Devonshire Square, London EC2M 4YJ

iSON XPERIENCES

United Kingdom

Our rapidly expanding BPO and CX Management operations in the UK currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

London

8 Devonshire Square, London EC2M 4YJ

iSON XPERIENCES

United Kingdom

Our rapidly expanding BPO and CX Management operations in the UK currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Dubai

37th Floor, 3704B,
Business Central Towers B,
Al Sufuoh 2, Dubai Media City Dubai

iSON XPERIENCES

Dubai

Our rapidly expanding BPO and CX Management operations worldwide are monitored and quality maintained by our head advisors in Dubai. Our dedicated executives are passionate about customer experience and dedicated to exceeding expectations on service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Dubai

37th Floor, 3704B,
Business Central Towers B,
Al Sufuoh 2, Dubai Media City Dubai

iSON XPERIENCES

Dubai

Our rapidly expanding BPO and CX Management operations worldwide are monitored and quality maintained by our head advisors in Dubai. Our dedicated executives are passionate about customer experience and dedicated to exceeding expectations on service delivery.

Explore the premises at some of our top global sites.

Virtual tour of our Randburg site, South Africa

Virtual tour of our site in Heliopolis, Cairo in Egypt

STEP ONTO OUR WINNING PATHWAY

Xploring opportunities

What does it take to serve our blue chip clients spanning Telecom, Banking and Finance, Broadcasting and Entertainment, Retail and E-Commerce, Government, Travel, Leisure and Utilities?

Our Locations

We are uniquely positioned to deliver tailored customer experience solutions across more than 19 countries globally, including Africa and India. Tap on the locations below to view our range of locations and to find an office closest to you.

Umhlanga

2 Park Lane, Liberty building, Umhlanga, 4321

Mount Edgecombe

Block A, illovo park, 1 Montgomery Drive, 
Mount Edgecombe, 4300

iSON XPERIENCES

Kwazulu-Natal

Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Umhlanga

2 Park Lane, Liberty building, Umhlanga, 4321

Mount Edgecombe

Block A, illovo park, 1 Montgomery Drive, Mount Edgecombe, 4300

iSON XPERIENCES

Kwazulu-Natal

Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Cape Town

Ground Floor, Oceana House, 25 Jan Smuts Street, 
Foreshore, Cape Town, 8001

iSON XPERIENCES

Cape Town

Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Cape Town

Ground Floor, Oceana House, 25 Jan Smuts Street, Foreshore, Cape Town, 8001

iSON XPERIENCES

Cape Town

Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Gqeberha

4 Front Office Park, 63 Worraker Street, 
Newton Park, Gqeberha (Port Elizabeth)

iSON XPERIENCES

Gqeberha

Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Gqeberha

4 Front Office Park, 63 Worraker Street, Newton Park, Gqeberha (Port Elizabeth)

iSON XPERIENCES

Gqeberha

Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Randburg

10 Phillips Street, Randburg, Gauteng

iSON XPERIENCES

Johannesburg

Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Randburg

10 Phillips Street, Randburg, Gauteng

iSON XPERIENCES

Johannesburg

Our rapidly expanding BPO and CX Management operations in South Africa currently service some of the largest brands in the Telecoms, Entertainment, Motoring and Financial sectors in the country. Our dedicated workforce is passionate about customer service and dedicated to exceeding expectations on service delivery.

Site 1

Fedha Plaza, 2nd Floor, Mpaka Road, Westlands

Site 2

Red Commercial Building, Mombasa Road

Site 3

Gateway Park, Mombasa Road, 7th Floor

iSON XPERIENCES

Kenya

iSON has been in contact centre operations in Kenya since February 2011 and has the best call centre in Kenya. For a leading African telecom client, iSON provides Inbound Customer Service, mobile money, Inbound-Dealer Helpdesk, Outbound Sales, Retention and customer Health check, Back-Office, Social Media care, KYC, W.COM-Mailbox, Data Cleanup services, switchboard services, we have more than 100 staff employed in our call centre in Kenya. Besides Telecom, we serve automobile clients.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Site 1

Fedha Plaza, 2nd Floor, Mpaka Road, Westlands

Site 2

Red Commercial Building, Mombasa Road

Site 3

Gateway Park, Mombasa Road, 7th Floor

iSON XPERIENCES

Kenya

iSON has been in contact centre operations in Kenya since February 2011 and has the best call centre in Kenya. For a leading African telecom client, iSON provides Inbound Customer Service, mobile money, Inbound-Dealer Helpdesk, Outbound Sales, Retention and customer Health check, Back-Office, Social Media care, KYC, W.COM-Mailbox, Data Cleanup services, switchboard services, we have more than 100 staff employed in our call centre in Kenya. Besides Telecom, we serve automobile clients.

Site 1

Faykat tower, 6th Floor, Kinondoni Morocco, Dar-es-salaam

Site 2

Mlimani City Park, Block No 4, Ground floor, Dar-es-salaam

Site 3

Zuku House NO. 15, Touch Lane Masaki, Dar-es-salaam

iSON XPERIENCES

Tanzania

iSON has been in contact centre operations in Tanzania since March 2011. For two leading Africa-based telecom clients, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management, Social Media care, eKYC, and Data Cleanup services. We have close to 330 staff employed in our contact centre service delivery centres. Besides 3 Telecom companies, a leading Media/DTH company is also our client in Tanzania.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Site 1

Faykat tower, 6th Floor, Kinondoni Morocco, Dar-es-salaam

Site 2

Mlimani City Park, Block No 4, Ground floor, Dar-es-salaam

Site 3

Zuku House NO. 15, Touch Lane Masaki, Dar-es-salaam

Umhlanga

2 Park Lane, Liberty building, Umhlanga, 4321

Mount Edgecombe

Block A, illovo park, 1 Montgomery Drive, Mount Edgecombe, 4300

iSON XPERIENCES

Tanzania

iSON has been in contact centre operations in Tanzania since March 2011. For two leading Africa-based telecom clients, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management, Social Media care, eKYC, and Data Cleanup services. We have close to 330 staff employed in our contact centre service delivery centres. Besides 3 Telecom companies, a leading Media/DTH company is also our client in Tanzania.

Site 1

Kwacha Pension House, Church Road, 1st Floor, Lusaka

Site 2

Sunshare Building, Katima Mulilo Road, 4th Floor, Lusaka

Site 3

Godfrey House, Longolongo Road, 7th Floor, Lusaka

iSON XPERIENCES

Zambia

iSON has been in contact centre operations in Zambia since August 2015. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services. We have close to 400 staff employed in our service delivery operations.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Site 1

Kwacha Pension House, Church Road, 1st Floor, Lusaka

Site 2

Sunshare Building, Katima Mulilo Road, 4th Floor, Lusaka

Site 3

Godfrey House, Longolongo Road, 7th Floor, Lusaka

iSON XPERIENCES

Zambia

iSON has been in contact centre operations in Zambia since August 2015. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services. We have close to 400 staff employed in our service delivery operations.

Site 1

Capstone Building, 5th Floor, 
Woreda 08, Lideta, Addis Ababa

iSON XPERIENCES BPO

Ethiopia

iSON has been in contact centre operations in Ethiopia hosted in Addis Ababa. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Site 1

Capstone Building, 5th Floor, Woreda 08, Lideta, Addis Ababa

iSON XPERIENCES

Ethiopia

iSON has been in contact centre operations in Ethiopia hosted in Addis Ababa. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployment & Management services.

Site 1

Petroda House, Area 4, 
Kamuzu Central Roundabout, Lilongwe

Site 2

Area 12, near Total Land Care Offices, 
Lilongwe

iSON XPERIENCES BPO

Malawi

iSON has been in contact centre operations in Malawi since July 2017. For a strong Africa-based telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, Social Media care, eKYC, Data Cleanup services. We have close to 120 staff employed in our contact centre service delivery.

Ph: +226 25410109
jaspal.khalsa@isonxperiences.com

Site 1

Petroda House, Area 4, Kamuzu Central Roundabout, Lilongwe

Site 2

Area 12, near Total Land Care Offices, Lilongwe

iSON XPERIENCES

Malawi

iSON has been in contact centre operations in Malawi since July 2017. For a strong Africa-based telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, Social Media care, eKYC, Data Cleanup services. We have close to 120 staff employed in our contact centre service delivery.