With established offshoring centres in five of the world’s most highly sought after offshoring destinations, we have an established, upskilled workforce ready to serve your needs.
We have made it our business to achieve our client’s transformation arbitrage objectives. Avoid the headaches of registering your business, procuring premises, sourcing, recruiting, and training staff, procuring equipment and IT infrastructures, and incurring costs of professional services. With our established presence in 22 countries, we can swiftly make one of our existing operating centres yours. Alternatively, we can set up a new, greenfield project tailored to your specific requirements.
iSON Xperiences can help you reduce costs by up to 80% and increase your conversion rate by up to 20%
Everest Group ranked us among the top global CXM players in Africa.
We provide adaptable support platforms for companies looking to scale up their workforce, streamline daily operations, or improve debt recovery solutions, enabling them to expand their footprint in Africa, backed by our established footprint in some of the world’s more highly rated offshoring destinations.
iSON Xperiences’ is dedicated to transforming lives by creating meaningful job opportunities with more than 10,000 impact sourcing workers strategically recruits and trains individuals from economically disadvantaged backgrounds.
In addition to delivering high-quality service to clients, iSON’s impact sourcing contributes to broader social and economic development in the regions where they operate. By investing in local talent, iSON enhances community resilience and promotes sustainable growth.
This commitment to both ethical and inclusive business practices demonstrates iSON’s belief that business success should go hand-in-hand with social responsibility, making a lasting positive difference in both the lives of their employees and the communities they serve.
Our smart shoring and shared service centres are digitally enabled to afford you flexible workload solutions with interoperable systems and global scale to outsource your services to a global talent pool, run sunset strategies, seasonal peaks and/or respond to unforeseen circumstances so you can react quickly and scale rapidly.
This is amplified by our presence in 22 countries, and capability to communicate in over 44 languages, across 35 operational sites, with 500 million+ customers under our watch.
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Partner with the leading BPO for customer experience and digital transformation.
iSON Xperiences
Global brands | Global people | Global service
ISO/IEC 27001:2013, ISO 9001:2015 Certified Organisation
iSON Xperiences 2025
