iSON Xperiences’ software technology that emulates human action is easy to build, deploy and manage. As humans expect to interact more and more with digital systems our RPA solutions are deployed together as a unified agent desktop solution or for unattended real-time notifications, monitoring, reporting, and to capture and extract data for the collection process.Â
This is what our RPA solutions can do for you:
At the heart of our RPA solutions is our Bot-human blended workforce. As intelligent as bots can be, no chatbot can handle and fulfil all your customers desires. It is for this reason our human and digital solutions work hand in hand to deliver your customer’s needs and desires.
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We apply your Customer Xperience insights to:
We integrate our Contact Centre, infrastructure,
and technology to:
Deploy new technology and transform your digital strategy for a seamless customer experience, including:
Choose iSON for CRM services to enhance customer satisfaction and loyalty with our expert solutions. Transform your digital touchpoints with us.
Data Security
& Compliance
Combatting cyber-crime and protecting your customer’s data is of paramount priority in every customer intervention, and the reason we have secured…
Omnichannel CX
Platforms
When you combine brick and mortar, desktop, mobile and digital, to create an integrated and seamless experience you find the sweet spot to personalise…
Our team of data scientists and data engineers are building AI solutions at pace. By cracking these codes, you can significantly improve the outcome…
Partner with the leading BPO for customer experience and digital transformation.
iSON Xperiences
Global brands | Global people | Global service
ISO/IEC 27001:2013, ISO 9001:2015 Certified Organisation
iSON Xperiences 2025
