Predict, Prevent and Mitigate.
There is no business immune to extreme weather, pandemics, political unrest, cybercrime, technical failure, supply chain incidents and more. Be it disaster planning, crisis management, business continuity or disaster recovery, large ramp ups in short periods are requisite to safeguard your company from harmful threats.
How do you build resilience and seamlessly safeguard the interests of your customers, stakeholders, reputation and brand? Knowing your threats, your vulnerabilities and risks is key to prevention, planning, preparation and progress.
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This is coupled with our global presence across 22 countries and 35 delivery sites, with language capabilities in 40 languages, affording you rapid deployment and immunity to geo-political or geohazard risks.
Review our case studies, showcasing our innovative, data-driven strategiesthat have transformed customer experiences into success stories.
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Choose iSON for CRM services to enhance customer satisfaction and loyalty with our expert solutions. Transform your customer experience with us.
Customer Journey
Mapping
Do you want to achieve reduced Call per Customer (CPC), improved Answer Level (AL), minimized Average Hold Time (AHT) and accelerated Turn Around Time…
Business Process
Re-Engineering
With new technologies, multi-generational customer demands, and better ways of getting things done, our clients require an unconstrained…
Digital and CX Maturity Transformation
iSON Xperiences deploy the latest digital solutions, best processes and people interventions to deliver excellent customer experiences consistently.
Send us an email or a message via our form.
Partner with the leading BPO for customer experience and digital transformation.
iSON Xperiences
Global brands | Global people | Global service
ISO/IEC 27001:2013, ISO 9001:2015 Certified Organisation
iSON Xperiences 2025
