iSON Xperiences’  omnichannel, robotic process automation, voice and chatbots, and AI propensity and predictive analytics are deployed to ensure non-intrusive customer engagement aligned to GDPR. We are KPI driven and achieve the following for our clients:
Our WhatsApp campaigns achieve an increase from 5% to 83% read rate and a 37% response rate
Our clients leverage our digital interventions to generate qualified leads that convert into paying customers.
Review our case studies, showcasing our innovative, data-driven strategiesthat have transformed customer experiences into success stories.
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Choose iSON for CRM services to enhance customer satisfaction and loyalty with our expert solutions. Transform your business process with us.
Revenue
Generation
Even the most desired brands in the world, recognise their competitive position in the market requires revenue generation first and foremost.
Debt Collection
Services
iSON Xperiences’ debt collection offering is acclaimed for its empathy driven debt collection service offering. This is why we are ranked among the top 3…
Quality
Management
Building a strong governance framework that meets global standards, for client-customer expectations and satisfaction is at the heart of all we do.
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Partner with the leading BPO for customer experience and digital transformation.
iSON Xperiences
Global brands | Global people | Global service
ISO/IEC 27001:2013, ISO 9001:2015 Certified Organisation
iSON Xperiences 2025