Combatting cyber-crime and protecting your customer’s data is of paramount priority in every customer intervention, and the reason we have secured and maintain PCI DSS v 4.0 certification. With every modification, or new feature, we perform mandatory PCI audits.
Together with our DSS certification we are capacitated to deploy our 18 000 strong, expert contact centre agents and our digitized contact centre techniques to respond, putting a communications response plan into action reaching high volumes of customers, suppliers, and other stakeholders quickly and professionally.
CX Activity tools and checklists:
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Our advanced validation and verification tools, combined with cutting-edge technology, ensure robust security and protect customer rights against cyber threats.
We integrate our Contact Centre, infrastructure,
and technology to:
Deploy new technology and transform your digital strategy for a seamless customer experience, including:
Choose iSON for CRM services to enhance customer satisfaction and loyalty with our expert solutions. Transform your digital touchpoints with us.
Gathering and using BIG data in meaningful and impactful ways is our key to sustaining quality and improving performance.
iSON Xperiences’ software technology that emulates human action is easy to build, deploy and manage. As humans expect to interact more with digital…
Omnichannel CX
Platforms
When you combine brick and mortar, desktop, mobile and digital, to create an integrated and seamless experience you find the sweet spot to personalise…
Partner with the leading BPO for customer experience and digital transformation.
iSON Xperiences
Global brands | Global people | Global service
ISO/IEC 27001:2013, ISO 9001:2015 Certified Organisation
iSON Xperiences 2025
