Business Process as a Service

Quality Management as a Service (QMaaS)

QUALITY MANAGEMENT AS A SERVICE

When Quality Trumps Quantity

Building a strong governance framework that meets global standards, for client-customer expectations and satisfaction is at the heart of all we do.

We design, implement and sustain your quality framework comprising:

  • Transactional quality
  • Process excellence and improvement initiatives
  • QMS/ISMS Process documentation audits
  • Knowledge management and compliance audits

News and insights

Celebration our Success at the Nedbank Annual Partnership Awards 2023-2024
October 29, 2024
2024 CIPM International Conference and HR Oscars Awards
October 29, 2024

WHAT WE DO

Our client’s quality management interventions centre on:

  • Customer experience
  • Productivity
  • Revenue growth
  • Compliance

PROVEN SUCCESS, OVER TIME

iSON Xperiences Case Studies

Review our case studies, showcasing our innovative, data-driven strategiesthat have transformed customer experiences into success stories.

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Building a strong governance framework that meets global standards, for client-customer expectations and satisfaction is at the heart of all we do.