With “global” taking the centre stage in our ambitions to create jobs and exemplary customer experiences, our ISO certifications give you the quality assurance you require, to serve your customers with confidence, be it offshore, smartshore, nearshore, onshore or rightshore.
We are ISO
27001 (BS7799), ISO 9001: 2015, ISO 45001: 2018 and PCI-DSS v 4.0 compliant.
iSON Xperiences can help you reduce costs by up to 80% and increase your conversion rate by up to 20%
Why do awards matter to us? Being loved by our customers and our agents is intrinsic to our way of being, and in turn your way of growing. By recognising our accomplishments, we in turn acknowledge the proficiency of our customers and our agents, instilling ownership and pride in excellence always.
We keep raising our bar, setting higher expectations of ourselves to orchestrate “yet to be imagined” awesome business possibilities to satisfy and delight your customers.
Our 18 000+ employees communicate with your customers in their mother tongue. Speaking to people in their mother tongue is the most persuasive way to win over your customers. Our services teams communicate in over 40 languages, across time zones, and with appropriate cultural sensitivities.
Our access to a large skilled unemployed workforce with in over 22 locations ensures we can offer:
If you talk to a man in a language he understands, it goes to his head.
If you talk to a man in his own language, that goes to his heart.• Nelson Mandela
Languages catered for:
English | Setswana
Languages catered for:
Dioula | French | Moore | Fulfulde | Gulmancema
Languages catered for:
English | Arabic | French
Languages catered for:
English | Twi | Ga | Hausa
Languages catered for:
English | Hindi | Punjabi | Bengali | Malayalam | Tamil | Kannada | Telugu | Bihari | Gujrati | Marathi
Languages catered for:
English | Kiswahili
Languages catered for:
English
Languages catered for:
English | Chichewa | Malawi
Languages catered for:
French | Hausa | Zarma
Languages catered for:
English | Pidgin | Hausa | Yoruba | Igbo
Languages catered for:
English | French | Kinyarwanda
Languages catered for:
English | Zulu | Afrikaans | Xhosa | Northern Sotho | Tswana | Sesotho | Tsonga | Swati | Venda | Ndebele
Languages catered for:
English | Arabic
Languages catered for:
English | Kiswahili
Languages catered for:
English | Luganda | Luo | French | Runyakitara | Swahili
Languages catered for:
English | Bemba | Nyanja | Tonga | Lozi | Kaonde | Lunda
Languages catered for:
English | Setswana
Languages catered for:
Dioula | French | Moore | Fulfulde | Gulmancema
Languages catered for:
English | Arabic | French
Languages catered for:
English | Twi | Ga | Hausa
Languages catered for:
English | Hindi | Punjabi | Bengali | Malayalam | Tamil | Kannada | Telugu | Bihari | Gujrati | Marathi
Languages catered for:
English | Kiswahili
Languages catered for:
English
Languages catered for:
English | Chichewa | Malawi
Languages catered for:
French | Hausa | Zarma
Languages catered for:
English | Pidgin | Hausa | Yoruba | Igbo
Languages catered for:
English | French | Kinyarwanda
Languages catered for:
English | Zulu | Afrikaans | Xhosa | Northern Sotho | Tswana | Sesotho | Tsonga | Swati | Venda | Ndebele
Languages catered for:
English | Arabic
Languages catered for:
English | Kiswahili
Languages catered for:
English | Luganda | Luo | French | Runyakitara | Swahili
Languages catered for:
English | Bemba | Nyanja | Tonga | Lozi | Kaonde | Lunda
Learn about our collaborative model that emphasises partnership and shared success with clients. Envision enhancing efficiency, driving digital-led innovation, and ensuring outstanding customer experiences for your brand, crafted together with us.
We apply our skills and resources in areas that make the greatest impact on society. This belief is the basis of our CSR work in our operating geographies. Our community involvement programs endeavour to achieve the shared values of iSON, (integrity and outstanding value to markets and clients, commitment to each other and strength from cultural diversity) and forms the basis of our code of ethics and professional conduct.
We are committed to important aspects like creating equal opportunities, gender diversity amongst other imperative aspects and address these issues through our year-round signature programs. Our key focus areas are Education and Learning, Social Engagement, Health Community Service and Women Empowerment.
On the 3rd June 2024, an unfortunate act of nature took place in KwaZulu Natal,
Fostering Inclusion We are happy to share the success of a recent inspirational visit by
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iSON Xperiences
Global brands | Global people | Global service
ISO/IEC 27001:2013, ISO 9001:2015 Certified Organisation
iSON Xperiences 2025