iSON Xperiences welcomes EC Outsourcing to the family
A shifting landscape: iSON Xperiences’ venture from Africa to Europe We all know that Africa is emerging as an upcoming and fast-growing delivery destination in the Business Process Outsourcing (BPO) space. Up to now, whatever little offshoring business has come to Africa has done so through some Western-based BPOs setting up operations in African countries […]
iSON Xperiences launches Live Chat for MultiChoice SA in Cape Town
We’re excited to announce another milestone for iSON Xperiences in South Africa: the successful launch of our new Live Chat Line of Business (LOB) dedicated to our valued client, MultiChoice SA, at our Cape Town site.This project marks a new era in how we support customer experience (CX) through digital platforms. With a team of […]
Open Day with Silicon Waha attracts over 200 talented individuals to iSON Xperiences
We’re thrilled to announce the successful collaboration between iSON Xperiences and Silicon Waha. Our recent open day, held in Sadat City, witnessed an incredible turnout, with over 200 talented individuals expressing keen interest in joining our organization. We extend our heartfelt thanks to the management team at Silicon Waha for their efforts in organizing the event. […]
iSON Xperiences reaches ISO 45001:2018 Safety Certificate across Tanzania and South Africa
We’re proud to announce that ISON Xperiences has achieved ISO 45001:2018 certification on Occupational Health & Safety Management System. This certificate is testimony of our commitment to maintain a safe and healthy work environment for our employees, clients, visitors and stakeholders. We remain committed to ensuring that safety remains an integral part of our business […]
Egyptian Minister of Communications & IT visit to iSON Xperiences in Asyut
iSON Xperiences was honoured to host the Egyptian Minister of Communications and Information Technology of Egypt, Dr. Amr Talaat, at our Asyut branch. His visit underscored iSON Xperiences’ growing commitment to Egypt, where we currently employ 3,500 people nationwide, with 700 based in Asyut. Dr. Talaat was impressed by our dedication to exceptional customer service and our ambitious plans […]
Celebrating our triumph in the SBIC Partner Recognition contest
Our Noida team’s collective efforts shone as iSON Xperiences emerged victorious in the Partner Recognition Contest, organised by SBIC. This contest aimed to celebrate the outstanding contributions of partners, focusing on last week’s performance in collection metrics. In this specific category that recognises Last Week Performance on Collection Metrics, our Collection Team proudly secured the […]
iSON Xperiences Shines at the 2023 HR Oscars Awards
We are thrilled to share the exciting news that iSON Xperiences has received three prestigious awards at the recent Chartered Institute of Personnel Management (CIPM) HR Oscars event held on November 16th, 2023, at the International Conference Centre, Abuja Nigeria.The HR Best Practice Awards, established by CIPM in 2012, aim to promote excellence in People […]
From Cairo to the World: Egypt’s outsourcing success story unveiled
We were delighted to host prominent Egyptian media representatives at an interactive roundtable event in Cairo this week. Our Egypt team highlighted the efforts we are making to establish Egypt as a competitive outsourcing destination. With our expansion plans underway, we are creating opportunities for professionals in the outsourcing industry and contributing to Egypt’s economic […]
Verod Capital and AfricInvest acquire majority stake in iSON Xperiences
Verod Capital and AfricInvest have partnered to acquire a majority stake in iSON Xperiences, a leading ICT solutions provider. Established in 2010, iSON Xperiences specialises in delivering business process outsourcing (BPO), business process management, and digital customer experience solutions across Africa, the United Arab Emirates, and India. The company serves more than 500 million end-users […]
Everest Group recognizes iSON Xperiences with Major Contender status in EMEA CXM Assessment
We are delighted to share remarkable news that fills us with a profound sense of pride and satisfaction. Everest Group has recently concluded its annual evaluation of Global Customer Experience Managemellt (CXM) Service Providers, and the outcome is truly pleasing.iSON Xperiences is proud to be recognised as a ‘Major Contender’ in the Everest CXM Peak […]
