Recognition received on International Labour Day
We are excited to extend our warmest congratulations to Punit Arorah – Chief Growth Officer: West Africa, on receiving a prestigious award from the President of Ghana on International Labour Day, May 1st, 2024. This recognition is a testament to his exceptional dedication and outstanding contributions in maintaining a healthy industrial relationship for iSON Xperiences with the Union […]
Celebrating our partnership with Amazon
We are delighted to share some exciting news with you all – we’ve established a partnership with Amazon, a global tech giant!. Founded by Jeff Bezos in 1994, Amazon has evolved into one of the largest and most influential companies globally, offering a diverse range of products and services.We’ll be supporting Amazon through outbound calling, […]
iSON Xperiences Achieves PCI DSS v 4.0 Certification
A Significant Step Towards Enhanced Security in handling payment cards data We’re happy to share that iSON Xperiences has achieved the latest version 4.0 of PCI DSS certification. This certification reinforces our commitment to data security and compliance and opens up new avenues for growth. PCI DSS certification is a pivotal step for organizations handling […]
Collaborative visit with Arunima NGO at iSON Xperiences, Dehradun
Fostering Inclusion We are happy to share the success of a recent inspirational visit by Arunima NGO, a dedicated organization for adults with Autism. This visit was part of our ongoing Corporate Social Responsibility (CSR) initiatives, aiming to foster greater collaboration with Arunima NGO and explore opportunities for providing employment to specially-abled individuals. The visit […]
Celebrating our successful Go-Live with Branch International
We’re proud to announce our partnership with Branch International, a leading mobile-first financial services provider in Africa. With a mission to deliver world-class financial services to the mobile generation, Branch offers instant loans, money transfers, and bill payments, positioning itself as a Microfinance Bank with global influence. This partnership extends our reach into the digital […]
iSON Xperiences welcomes EC Outsourcing to the family
A shifting landscape: iSON Xperiences’ venture from Africa to Europe We all know that Africa is emerging as an upcoming and fast-growing delivery destination in the Business Process Outsourcing (BPO) space. Up to now, whatever little offshoring business has come to Africa has done so through some Western-based BPOs setting up operations in African countries […]
iSON Xperiences launches Live Chat for MultiChoice SA in Cape Town
We’re excited to announce another milestone for iSON Xperiences in South Africa: the successful launch of our new Live Chat Line of Business (LOB) dedicated to our valued client, MultiChoice SA, at our Cape Town site.This project marks a new era in how we support customer experience (CX) through digital platforms. With a team of […]
Open Day with Silicon Waha attracts over 200 talented individuals to iSON Xperiences
We’re thrilled to announce the successful collaboration between iSON Xperiences and Silicon Waha. Our recent open day, held in Sadat City, witnessed an incredible turnout, with over 200 talented individuals expressing keen interest in joining our organization. We extend our heartfelt thanks to the management team at Silicon Waha for their efforts in organizing the event. […]
iSON Xperiences reaches ISO 45001:2018 Safety Certificate across Tanzania and South Africa
We’re proud to announce that ISON Xperiences has achieved ISO 45001:2018 certification on Occupational Health & Safety Management System. This certificate is testimony of our commitment to maintain a safe and healthy work environment for our employees, clients, visitors and stakeholders. We remain committed to ensuring that safety remains an integral part of our business […]
Egyptian Minister of Communications & IT visit to iSON Xperiences in Asyut
iSON Xperiences was honoured to host the Egyptian Minister of Communications and Information Technology of Egypt, Dr. Amr Talaat, at our Asyut branch. His visit underscored iSON Xperiences’ growing commitment to Egypt, where we currently employ 3,500 people nationwide, with 700 based in Asyut. Dr. Talaat was impressed by our dedication to exceptional customer service and our ambitious plans […]
